Partha Sarathi Roy
Operations Head
Patuli Goash Para
Summary
Dedicated and driven professional with an unwavering commitment to continuous growth and success in the industry. Demonstrates ability to consistently exceed guest expectations and provide exceptional service. Committed to maintaining the highest quality standards and ensuring a seamless customer experience. Skilled in effectively managing departmental budgets to optimize resources and drive profitability. Ready to leverage cultivated knowledge, skills, and mindset to excel in a dynamic and fast-paced environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CEO
Dent Choice Dental Lab Pvt Ltd
Kolkata
4 2020 - Current
- Develop and implement long-term strategies to achieve the laboratory's goals, including market expansion, product development, and financial growth
- Oversee the laboratory's financial performance, including budgeting, forecasting, and financial reporting
- Ensure profitability and compliance with financial regulations
- Manage the day-to-day operations of the laboratory, including production, quality control, and customer service
- Optimize efficiency and productivity
- Recruit, hire, and manage a talented team of dental technicians, lab assistants, and administrative staff
- Foster a positive and productive work environment
- Develop and execute marketing strategies to attract new customers and retain existing ones
- Build relationships with dentists and other healthcare providers
- Ensure the laboratory complies with all relevant industry regulations, including quality standards and safety guidelines
- Stay up-to-date on the latest dental technology and innovations and through automation
- Invest in new equipment and processes to improve efficiency and quality.
Cluster Manager
Barbeque Nation Hospitality Ltd
Kolkata
05.2018 - 02.2020
- Directing day to day operations of all Restaurants with controlled budget
- Effectively manage all strategic operational processes and resourcing and leading the organization in order to achieve and maintain operational excellence
- To help finalize the budget, sales targets, their monitoring and achievements
- To oversee activities related to sales and store operations
- To help the manager to manage staff, prepare work schedules and assigning duties
- To help the manager to plan activities for sales promotions
- To co-ordinate with other department heads
- To plan and carryout outlet visits and checks
- Meeting high end customer and corporate for sales promotion
- To help the outlet Manager in preparing monthly MIS, P&L Ac of the store
- Keeping track of guest feedback & ensuring there is repeated customers in Restaurant
- To ensure sales & profitability is maintained through regular monitoring
- Conducting regular meetings with the team to discuss sales strategies & Restaurant issues.
Unit Manager
Sodexo India Pvt Ltd
Hyderabad
07.2017 - 04.2018
- Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client
- Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events
- Develop new ideas for promotions, festivals and other special events
- Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers
- Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents
- Ensure that the data required for the raising of invoices is sent to the accounts department on time
- Manage the on-site team including cooks, MPWs, stewards, cashiers, stores assistants etc
- Cope with the unavoidable staff problems, sickness, shortage etc
- Identify the training needs of his team and assist in the development of modules to address the same.
Food and Beverage Manager
Hotel Atithi (A Group of Aitkin Spence Hotel)
Pondicherry
04.2015 - 05.2017
- Manages the day-to-day operation of the entire F& B outlet
- Making annual budget, variance reports, P&L, weekly management reports, comp reports, and any other reports if necessary
- Controlling the food cost and taking care of all purchases and promotion of all the outlet
- Monitors work of employees to ensure that established policies and procedures are being followed
- Taking care of whole sole for the sale and marketing both on online and offline
- Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours
- Acts immediately on all customer complaints to ensure that corrections are made as soon as possible
- Interview potential employees who have been recommended by HR Department.
Asst Food and Beverage Manager
Hotel Atithi (A Group of Aitkin Spence Hotel)
Pondicherry
04.2013 - 03.2015
- Making annual budget, variance reports, P&L, weekly management reports, comp reports, and any other reports if necessary
- Monitors work of employees to ensure that established policies and procedures are being followed
- Works closely with Business Office and Internal Audit to ensure compliance with established procedures
- Interview potential employees who have been recommended by HR Department
- Manages the day-to-day operation of the entire F& B outlet
- Doing monthly promotion and making innovative drinks in Bar and Restaurants
- Maintains an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours
- Acts immediately on all customer complaints to ensure that corrections are made as soon as possible.
Asst Restaurant Manager
Hotel Atithi (A Group of Aitkin Spence Hotel)
Pondicherry
11.2010 - 03.2013
- Worked in Hotel Atithi, Pondicherry (A Group of Aitkin Spence Hotel), As a Asst Restaurant Manager from 24th November 2010 Till 30th March2012 and Restaurant Manager from 1st April 2012 to 30th March 2013.
Asst Banquet Manager
Hotel Babylon Inn
Raipur
08.2009 - 11.2010
- Worked in Hotel Babylon Inn, Raipur(CG) as an Asst Banquet Manager From 26th August 2009 to 20th November 2010 (5 star).
Fnb Executive
Babylon International
Raipur
05.2009 - 08.2009
- Worked in Hotel Babylon International, Raipur (CG) as a Food And Beverage Executive From 1st May 2009 to 25th August 2009.
Fnb Captain
RAMADA
Jaipur
02.2008 - 04.2009
- Worked in RAMADA, Jaipur as a pre-opening team as a Food and Beverage Captain From 1th February 2008 to 20th April 2009.
Guest Service Attendant
TAJ RAMBAGH PALACE
Jaipur
09.2007 - 01.2008
- Worked in TAJ RAMBAGH PALACE, Jaipur as a Guest Service Attendant at Rajput Room (The All Day Dining Restaurant) from 17th September to 10 January 2008.
Education
10th Examination -
AOD HIGHER SECONDARY SCHOOL
12th Examination - undefined
VIVAKNANDA VIDYALAYA
BA - International Hospitality Management
Queen Margaret University
Diploma - Hotel Management
I.I.H.M
Skills
Talent Development
Crisis Management
Mergers and Acquisitions
New Store Opening
Leadership
Budgeting
Cost Control
Audit and Hygine
Analysis Skills
Sales and Marketing
Innovation and Process Implemention
Certification
Bacardi india
Computerskill
- Ms Office Package
- Windows XP
- Micros
- Fidelio
- IDS
- Champagne
Parsedresumeversion
HR-JSON version 1.0.4
Personal Information
- Date of Birth: 10/25/83
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Hindi
Bengali
Assamese
References
Mr. Amitava Roy, 9003043214, CEO TGI Group of Hotel, India
Extracurricular Activities
Playing Cricket Travelling Fishing
Disclaimer
I hereby declare that all information given above is true to the best of my knowledge.
Additional Information
Fast decision making ,People Manager ,A team Leader ,Sales driven marketing personal
Software
MS Office,Windows,IDS,Fedelio,Champagne
Interests
Riding Bikes
Fishing ,Travelling, Badmintion ,Cricket
I love fishing ,travelling and playing outdoor games specially badminton and cricket
Timeline
Cluster Manager
Barbeque Nation Hospitality Ltd
05.2018 - 02.2020
Unit Manager
Sodexo India Pvt Ltd
07.2017 - 04.2018
Food and Beverage Manager
Hotel Atithi (A Group of Aitkin Spence Hotel)
04.2015 - 05.2017
Asst Food and Beverage Manager
Hotel Atithi (A Group of Aitkin Spence Hotel)
04.2013 - 03.2015
Asst Restaurant Manager
Hotel Atithi (A Group of Aitkin Spence Hotel)
11.2010 - 03.2013
Asst Banquet Manager
Hotel Babylon Inn
08.2009 - 11.2010
Fnb Executive
Babylon International
05.2009 - 08.2009
Fnb Captain
RAMADA
02.2008 - 04.2009
Guest Service Attendant
TAJ RAMBAGH PALACE
09.2007 - 01.2008
CEO
Dent Choice Dental Lab Pvt Ltd
4 2020 - Current
10th Examination -
AOD HIGHER SECONDARY SCHOOL
12th Examination - undefined
VIVAKNANDA VIDYALAYA
BA - International Hospitality Management
Queen Margaret University
Diploma - Hotel Management
I.I.H.M