PARTHIBAN R
Cuddalore
Summary
Seeking a dynamic role as a CRM & Store Management Executive to deliver exceptional customer service and streamline retail operations. Committed to enhancing customer satisfaction and driving business growth through efficient relationship management.
Overview
12
12
years of professional experience
Work History
CRM & Store Management Executive
DARLING TVC ELECTRONICS (HO)
Cuddalore
06.2025 - Current
- Handle customer queries, complaints, and feedback across multiple branches to ensure timely resolution and satisfaction.
- Maintain and update customer databases to track interactions, preferences, and service history.
- Monitor customer satisfaction metrics and suggest improvements to enhance service quality.
- Follow up with customers post-purchase to ensure product satisfaction and build long-term relationships.
- Oversee daily store operations including inventory tracking, stock management, and display arrangements.
- Coordinate with suppliers and brands for timely delivery and credit note follow-ups for non-received stock.
- Ensure store compliance with company policies and standards.
- Train and guide store staff on customer service and operational procedures.
Business Development Executive
sarvam safety equipment pvt Ltd.
Pondicherry
11.2013 - 06.2020
- Achieve growth and hit sales targets by successfully managing the sales team.
- Identify emerging markets and shifts while being fully aware of new products and competition status
- Participate on behalf of the company in exhibitions or conferences
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Follow up the clients to ask about their overdue payments.
Education
Bsc - Computer science
Thiruvalluvar arts & science collage
01.2011
HSC -
Danish mission Hr sec school
01.2008
SSC -
Balavihar matriculation school
01.2006
Skills
- Windows
- Ms Office
Hobbies and Interests
cycling
Disclaimer
I hereby declare that the details above are correct and true to the best of my knowledge.
Languages
- Tamil
- English
Personal Information
- Date of Birth: 11/23/90
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
CRM & Store Management Executive
DARLING TVC ELECTRONICS (HO)
06.2025 - Current
Business Development Executive
sarvam safety equipment pvt Ltd.
11.2013 - 06.2020
Bsc - Computer science
Thiruvalluvar arts & science collage
HSC -
Danish mission Hr sec school
SSC -
Balavihar matriculation school
Similar Profiles
MUTHU PANDIMUTHU PANDI
POS at DARLING JAMES ELECTRONICSPOS at DARLING JAMES ELECTRONICS
Scott VanCampScott VanCamp
Concrete Laborer at TVC ConcreteConcrete Laborer at TVC Concrete
Antonio WagnerAntonio Wagner
Director of Security at Radford Studio Center and TVC (The MBS Group)Director of Security at Radford Studio Center and TVC (The MBS Group)
Gokul Ram MGokul Ram M
Technical Design Tutor at Trihus LabTechnical Design Tutor at Trihus Lab
M. MANIKANDANM. MANIKANDAN
Assistant Manager at The South Indian BankAssistant Manager at The South Indian Bank