Partho Pratim Roy
Pune
Summary
Dynamic professional with extensive experience in customer relationship management and operations management. Proven expertise in problem-solving and interdepartmental collaboration, resulting in improved client retention and enhanced team performance. Committed to fostering learning and creativity to drive personal and organizational growth.
Overview
11
11
years of professional experience
Work History
Senior Corporate salary Manager
Axis Bank
Pune
08.2023 - Current
- Managed daily branch operations and ensured compliance with banking regulations.
- Trained staff on new banking products and services to enhance knowledge.
- Developed strategies to improve client engagement and retention efforts.
- Coordinated branch events to promote community engagement and brand visibility.
- Facilitated regular meetings to discuss team performance and operational challenges.
- Led a team of seven employees, ensuring high productivity and excellent customer service.
- Conducted performance reviews for team members.
- Analyzed business performance data and forecasted business results for upper management.
Corporate Salary Relationship Manager
ICICI BANK LIMITED
07.2019 - 08.2023
- Maintaining Salary relationship of over 90 corporates in Pune including NCA and NCOR
- 360 degree Banking solution all the Existing and new corporates
- Salary account opening and ensuring salary uploads at respective salary dates of corporates
- Team handling of 6 people and ensuring there productivity
- Cross selling of various banking and asset products to corporate customers
- Data preparation and analysis of the data of the respective branch
- 5 New corporate tie up with ICICI Bank every month
- Handling the portfolio of some key persons in various corporates including CFO, Directors & Head HR
- Conducting webinar and presentations in Corporates as per there interest and requirements
- Conducting induction presentation in various corporates on their respective onboarding dates
- Meeting the target and revenue of respective branches and team monthly
- Performing P&L and Balance Sheet checks for various corporates.
- Maintaing Detailed records of Company Loans for risk assessments.
Trainee
Corporate Citizen Magazine
Pune
05.2018 - 07.2018
- Project: A study on Readership profile and Brand preference of corporate citizen magazine readers.
Trainee
Damodar Valley Corporation
Bokaro
06.2014 - 07.2014
- Project : A detailed study on Thermal power plant., In plant Training: Analyzing the working of fuel storage facility, water treatment plant, Boiler, turbine
- From transportation of coal to destination to heat energy obtained from combustion of solid fuel(coal) used to conversion of water into high pressure and temperature steam and steam used to rotate turbine blade turbine shaft connected to the generator
- Project undertaken: A Detailed study on thermal power plant and its components.
Education
Master of Business Administration - Marketing and Finance
Sri Balaji University.
Pune, MaharashtraBachelor of Science - Mechanical Engineering
NSHM Knowledge Campus
Durgapur, West BengalScience
10+2
Bokaro Steel City, JharkhandSkills
- Corporate sales
- Quote creation and follow-up
- Credit Analysis
- Interdepartmental collaboration
- Market research
- Operations management
- Product management
- Risk management
- Customer relationship management (CRM)
- Financial management
- Working Capital
- Handling key relationships off Corporates
- Digital marketing
- New corporate empanelment
- MS Office (Excel, PowerPoint, Word)
- Providing a 360-degree banking solution to corporate clients
- Project management
- Project planning
- Data analysis
- Client engagement
- Business forecasting
- Team handling and productivity
- Market Research
- Use of basic data analytics tools such as Tableau, Power BI, SQL, advanced Excel, and Python language
- Branding and help desk activity in corporates
- Webinar planning and execution
- Campaign development experience
- Understanding customer demographics
- New business development
- Market research expertise
- Promotions planning skills
Languages
English, Hindi, Bengali.
Timeline
Senior Corporate salary Manager
Axis Bank
08.2023 - Current
Corporate Salary Relationship Manager
ICICI BANK LIMITED
07.2019 - 08.2023
Trainee
Corporate Citizen Magazine
05.2018 - 07.2018
Trainee
Damodar Valley Corporation
06.2014 - 07.2014
Master of Business Administration - Marketing and Finance
Sri Balaji University.
Bachelor of Science - Mechanical Engineering
NSHM Knowledge Campus
Science
10+2
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