PARUL SANT
Assistant Manager Operations
Summary
Experienced in dynamic work environments, I possess strong interpersonal skills and a quick ability to learn and adapt. Adept at managing schedules and resources, my focus on operational efficiency and customer satisfaction has been honed. As an Assistant Manager, I am poised to utilize and further develop my organizational and leadership skills to drive success.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Assistant Manager
H&S Home & Soul Infratech Private Limited
08.2023 - 09.2024
- Assisting with sales presentations and materials preparation
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Developing and maintaining a filing system for managing sales databases and updating sales records
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Collaborating with marketing and finance teams on sales-related operations tasks
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Assistant Manager
AXIS BANK
08.2022 - 06.2023
- Company Overview: Axis Bank Noida Head Quarters
- Provide financial solutions to the Priority customers while maintaining high service standards
- Maintain complete customer profile including the risk profile, demographics and assets in the bank
- Enrich relationships and garner higher wallet share through customer engagement activities
- Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products
- Identify potential customers who can be sold tailored products to enhance product penetration
- Achieve targets as assigned by the organization on a monthly basis
- Record and track all engagement activities through the CRM system
- Axis Bank Noida Head Quarters
Management Trainee
FIITJEE Eschool Private Limited
12.2021 - 07.2022
- Company Overview: Edtech
- Counseling students/parents on various Career trends in the K-12 Space
- Admission counselings based on need analysis
- FIITJEE E-school Product counselings
- Engage with students/parents over an outbound/inbound phone call; carry out end-to-end admission cycle (registration/enrollment etc)
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for task execution
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Managing and maintaining the technology tools used by the sales team, such as CRM systems
- Doing data analysis and its management
- Coordinating with the respective stakeholders of the Internal academic operation team to update the Batch Data on
- Edtech
Education
MBA - Financial Management
Galgotias University
Greater Noida, India 04.2001 -
Bachelor of Commerce - Accounting
DR MPS School of Business Administration
Agra, India 04.2001 -
Skills
Interpersonal relationship development
Certification
Sales Analytics & Modeling using Excel
Timeline
Sales Analytics & Modeling using Excel
03-2025
Microsoft office Excel and Google Sheets for Analysis
03-2025
Assistant Manager
H&S Home & Soul Infratech Private Limited
08.2023 - 09.2024
Assistant Manager
AXIS BANK
08.2022 - 06.2023
Management Trainee
FIITJEE Eschool Private Limited
12.2021 - 07.2022
MBA - Financial Management
Galgotias University
04.2001 -
Bachelor of Commerce - Accounting
DR MPS School of Business Administration
04.2001 -
Similar Profiles
Beena SinghBeena Singh
Operations Manager at Investors Clinic Infratech Private LimitedOperations Manager at Investors Clinic Infratech Private Limited
Mohammad ShadabMohammad Shadab
Project Manager and Managing Partner at Numa Infratech Private LimitedProject Manager and Managing Partner at Numa Infratech Private Limited
C. SIVAKUMAR BBAC. SIVAKUMAR BBA
ACCOUNT MANAGER at SREE INFRATECH INDIA PRIVATE LIMITEDACCOUNT MANAGER at SREE INFRATECH INDIA PRIVATE LIMITED
Aran WalkerAran Walker
Assistant Manager at United States Naval ServiceAssistant Manager at United States Naval Service
Harish PhalkeHarish Phalke
ASSISTANT MANAGER at Metropolitan Stock ExchangeASSISTANT MANAGER at Metropolitan Stock Exchange