Sudheer K.P
Kozhikode
Summary
Senior sales Manager with over 15 years of experience in developing and executing successful sales strategies across diverse industries, experience in creating and executing customer-centric sales strategies. Recognized for delivering consistent year-over-year growth, achieving significant increase in annual sales revenue, Expert in building and maintaining strong client relationships, resulting in increase in customer retention & rise in upsell opportunities. Proven ability to analyze market trends, forecast sales performance, and drive team success through personalized coaching and strategic goal-setting.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Manager - Sales & Marketing
GOODEARTH PROPERTIES
CALICUT
03.2023 - Current
- Implemented strategic initiatives to enhance brand visibility and profitability.
- Facilitated seamless handling of multi-channel inquiries by acquiring comprehensive insight into Good Earth Group initiatives.
- Regularly ensured timely responses to inquiries from sales officers.
- Crafted and implemented focused campaigns for medical institutions, educational bodies, and professional events.
- Promoted brand visibility by attending international and domestic real estate expos.
- Developed comprehensive payment timelines alongside Client Relations team.
- Worked with outside digital marketing partners for improved web presence.
- Determined prime areas for hoarding installations to increase brand presence.
- Oversaw the correct arrangement of displays to maintain visual standards.
- Facilitated transactions and negotiations in apartment sales.
- Managed and enhanced client relations.
Assistant Manager - Network
HAPBCO MOTOR CYCLES PVT LTD - APCO SUZUKI
CALICUT
05.2019 - 12.2022
- Drove business growth and strengthened client relationships.
- My responsibilities encompassed conducting regular visits to branches & Network Channel Partner showrooms & assess business performance with network and institutional clients, alongside branch heads.
- Ensured achievement of team and individual targets through effective leadership.
- Spearheaded optimization of marketing strategies for various network regions.
- Cultivated and maintained strong relationships with corporate and institutional clients.
- Drove departmental growth through targeted training initiatives and relationship building.
Sr Officer - Branch Sales
Dhanlaxmi Bank Ltd
Perinthalmanna, Malappuram
11.2010 - 01.2018
- Supervised branch sales executives to ensure effective performance.
- Cultivated a culture of cross-selling through a deep understanding of customer needs.
- Executed customer profiling, event planning, and progress monitoring to meet quarterly TPP targets.
- Actively listened to customer requests, fostering clear understanding of needs.
- Focused on strengthening relationships with branch privilege customers to increase satisfaction levels.
- Managed KYC updates while ensuring compliance and addressing service requests.
- Dedicated to increasing sales and enhancing customer satisfaction.
Relationship Officer - Retail - HNI Portfolio
HDFC Bank
CALICUT
09.2009 - 10.2010
- Managed customer service for High-Net-Worth clients, generating leads for Third Party, Assets, and Liabilities.
- A key aspect of my responsibilities was cross-selling a diverse range of products, including Liabilities, Retail Assets, Life Insurance, Credit Cards, and Demat accounts
- Enhanced relationships with Current and Savings account holders, recommending new products.
- Addressed customer queries and complaints promptly while focusing on upselling opportunities.
- Cultivated enduring relationships with customers and the community to drive sustainable business growth.
Senior Executive - Customer Service & Operations
Reliance General Insurance
Cochin
12.2007 - 04.2009
- My primary responsibilities revolved around ensuring the timely issuance of policies and maintaining document quality
- I monitored and rectified any pending issues or defects, overseeing document storage to ensure efficiency
- Additionally, I managed check bouncing instances and policy cancellations while enforcing underwriting guidelines for policy issuance
- Moreover, I ensured swift resolution of customer inquiries and issues was a priority, reflecting my commitment to delivering excellent service and maintaining customer satisfaction
Team Leader-Retail Asset Loans, Credit Operations
ICICI Bank - AUTO LOANS
CALICUT
05.2002 - 11.2007
- In my role overseeing Retail Asset Loans and Credit Operations, I was tasked with managing the upload of completed applications into our credit systems, and processing new customer credit applications by utilizing credit agency data to set up accounts
- I provided extensive administrative support to department staff, ensuring that I and the team remained well-informed about the latest programs, offerings, and products
- My role demanded a thorough understanding of credit operations, a meticulous approach to data verification, and a commitment to supporting the team and advancing the department's goals
Education
PG Diploma - Computer Science
St Joseph College
Calicut02-2002
B.Com - Commerce
Calicut University
05-2000
XIIth -
English
Xth -
English
Skills
- Team building
- Interpersonal Relationship Development
- Institutional Business Development
- Channel Relationship Management
- Presentation
- Retail Banking Sales
- Key Account Management
- Referral Marketing
- Institutional Sales
- Institutional Brand Promotion
- Key Accounts
- Strategic Partnerships
- Team Leadership
- Residential Property Sales
- Real Estate Promotion
- Verbal and written communication
- Team motivation
Certification
- REGISTERED FOR JAIIB
- AMFI
Languages
- English
- Malayalam
- Hindi
- Tamil
Projects
Vehicle Registration system, Project done in Visual basic Programming language with MS access as back end during my study at Diploma in computer applications.
Social Link
https://www.linkedin.com/in/sudheer-kp-b7039b2b5/
Total Work Experience
21 Years 7 Months
Accomplishments
- Closed 5 sales amounting to INR 9.75 Cr within 6 months of joining in GoodEarth
- Achieved a 15%-20% increase in retail sales and improved retail percentages by 10%-15% through efficient vehicle allotments.
- Successfully revived dormant corporate and institutional client relationships, leading to new partnerships.
- Received recognition for highest motorcycle sales in July 2022 and November 2022
- Reduced dependence on fast-moving models by promoting alternative models through test rides and marketing campaigns.
- Exceeded revenue targets by cross-selling insurance, mutual funds,and SIPs to premium clients and referrals.
- Received a Certificate of Appreciation for outstanding performance in gold bar sales during the Akshaya Tritiya festival in 2010.
Acknowledged for closing a 5 Lakh life insurance policy within 5 days
of joining HDFC Bank in 2009 - Awarded a Certificate of Appreciation for exemplary performance in credit appraisal and processing at ICICI Bank in 2006.
Timeline
Assistant Manager - Sales & Marketing
GOODEARTH PROPERTIES
03.2023 - Current
Assistant Manager - Network
HAPBCO MOTOR CYCLES PVT LTD - APCO SUZUKI
05.2019 - 12.2022
Sr Officer - Branch Sales
Dhanlaxmi Bank Ltd
11.2010 - 01.2018
Relationship Officer - Retail - HNI Portfolio
HDFC Bank
09.2009 - 10.2010
Senior Executive - Customer Service & Operations
Reliance General Insurance
12.2007 - 04.2009
Team Leader-Retail Asset Loans, Credit Operations
ICICI Bank - AUTO LOANS
05.2002 - 11.2007
PG Diploma - Computer Science
St Joseph College
B.Com - Commerce
Calicut University
XIIth -
English
Xth -
English
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