Business Analyst with 4.5+ years of experience in mapping business requirements, designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Innova Solutions
Noida
10.2024 - Current
Contracted as an employee at Grant Thornton Bharat through Innova Solutions, starting in October 2024.
Led requirement gathering workshops with cross-functional stakeholders to capture and document enhancements in CRM workflows, pipeline/job creation, and invoicing processes, ensuring traceability across the SDLC
Translated business needs into functional specifications for People & Culture portals.
Managed globally accessed enterprise portals (e.g., GAD), improving user experience.
Delivered automation solutions (Open Issue Follow Up Tool, Chargeability Report Automation) reduced manual effort by 30%.
Facilitated Agile ceremonies ensuring alignment between business priorities and delivery.
Prepared comprehensive documentation (BRDs, FRS, user stories, acceptance criteria, BPMN workflows, wireframes, prototypes) aligned with organizational governance standards
Validated test cases and supported SIT/UAT cycles, ensuring integration f lows, functional checks, and business-critical scenarios were thoroughly tested before production release.
Business Analyst
TIC Retail Accessories India Pvt Ltd
Gurugram
10.2023 - 12.2023
Acted as Scrum Master, directing developers and stakeholders.
Documented and translated application [LUNA] business functions into system design.
Conducted functionality and UAT testing for new features.
Developed training programs and conducted sessions for system modules.
Business Analyst
ICICI Bank, New Delhi, India
New Delhi
06.2020 - 09.2023
Mapped business requirements to functional specifications, ensuring clarity for actionable deliverables.
Conducted requirement validation workshops ensuring measurable business value.
Collaborated with cross-functional teams during UAT to ensure readiness for deployment.
Developed comprehensive documentation (BRDs, FRS, user stories, acceptance criteria, BPMN workflows, wireframes, prototypes) in accordance with organizational governance standards.
Prepared comprehensive documentation (BRDs, FRS, user stories, acceptance criteria, BPMN workflows, wireframes, prototypes) aligned with organizational governance standards.
Designed wireframes and prototypes (Balsamiq, Lucidchart, Visio) to visualize workflows.