Parul Vats

Department: Operations HR - Workforce Recruitment

>Comprehensive Dashboard and Reporting Solutions

• Led end-to-end design, development, and deployment of interactive dashboards and automated reporting solutions, from business requirement gathering and KPI definition to data modelling, visualization, and stakeholder delivery
• Built scalable dashboards enabling real-time and historical insights, improving leadership decision-making and reducing manual reporting efforts.
• Performed exploratory and diagnostic data analysis to identify trends, patterns, anomalies, and key drivers across workforce and operational datasets.

>Sentiment Analysis for Churned Associates

• Conducted churn analysis to identify high-risk segments using historical trends, tenure, performance, and engagement indicators.
• Performed sentiment and text analysis on qualitative data (exit feedback, surveys, comments) to uncover underlying reasons for associate churn.
• Categorized sentiment themes (e.g., leadership, growth, compensation, work culture) and linked them with churn patterns to support data-driven HR interventions.

>Advanced Attrition Tracking & Reporting for various countries

• Designed advanced attrition analytics frameworks for India and MENA regions, incorporating cohort analysis, trend analysis, voluntary vs involuntary splits, and tenure-based insights.
• Enabled regional leadership to monitor early warning signals, attrition hotspots, and workforce stability metrics through automated dashboards.
• Reduced report preparation time for India by ~60–70%, significantly improving turnaround and data reliability.
• Improved India attrition attribution accuracy by ~25–30% through standardized logic, integrated data sources, and cohort-based analysis.

>Application & Hiring Summary Analytics (Australia)

• Built application funnel and hiring performance dashboards for Australia, tracking metrics such as applications received, shortlist rates, Hires, time-to-hire, conversion ratios.

>Mentoring and Guidance

• Mentored and guided junior analysts and business users on data interpretation, dashboard best practices, and analytics-driven decision making.

Department: Compliance Operations, Global Trade Services

• Owned and delivered global Weekly Business Reports (WBRs), ensuring accuracy, consistency, and timely availability of key business and operational metrics for leadership review.
• Automated semi-manual WBR workflows using optimized data processing and reporting logic, cutting report preparation time by ~70% (from ~8–10 hours to ~4 hours).
• Acted as primary on-call POC for globally raised issues related to WBR metrics, performing root cause analysis, data validation, and rapid issue resolution to maintain reporting integrity.
• Designed and implemented DORA, an automated performance scorecard system for L3-level associates, enabling standardized performance tracking, transparency, and data-driven evaluations.
• Developed and maintained the ASIN Handling Tracking System to monitor operational throughput, accuracy, and workload distribution, supporting performance management and process optimization.

• ⁃ Single-handedly owned and managed the entire analytics program, ensuring uninterrupted delivery while mentoring new team members and providing end-to-end knowledge transfer (KT) across all products and reporting workflows.

Department: Workforce Health and Safety

• Led strategic requirement discovery and solution scoping for an Amazon-internal Tool, AUSTIN, to track employee health and safety workflow across all sites by partnering with FC Managers, SMEs, and POCs; identified process gaps, retired redundant functionalities, and aligned system design with operational and compliance objectives.
• Owned technical and functional design governance delivering end-to-end design documentation (future-state workflows, ER models, class diagrams, and process comparisons) to drive clarity, reduce rework, and enable scalable system implementation.
• Directed data and backend analysis by defining data dictionaries, rationalising field usage, and eliminating unnecessary data capture—improving data integrity, reporting accuracy, and audit readiness.

Department: Bharti Airtel - Africa BI Team

• Owned and supported enterprise BI reporting systems for Bharti Airtel Africa across 11 countries, translating complex business requirements into scalable, production-ready data solutions.

• Ensured end-to-end data integrity and performance through optimized SQL-based pipelines, proactive monitoring, and rapid L3 issue resolution.

IT Department : Maruti Suzuki India Ltd

• Developed, enhanced, and supported a web-based Oracle Forms application to manage dealer sales, service, and spares data. Built and optimized PL/SQL and SQL components, performed functional testing and impact analysis for new process additions, and provided data support to internal and external stakeholders, while ensuring smooth user adoption and system stability.