Manager - Project Manager leading end-to-end delivery across strategic programs, from scoping and budgeting to risk mitigation, stakeholder reporting, and PMO governance. Delivers 15% faster project completion by applying Agile and Waterfall methods across cross-functional, cross-regional teams. Drives executive communication with status dashboards, RAID logs, and structured updates for senior leadership.
Overview
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1
Language
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Certification
17
17
years of professional experience
Work History
Manager - Project Manager
Emagine Infotech software Private Limited
Bangalore
09.2023 - Current
Achieved 15% reduction in project delivery time by implementing Agile and Waterfall methodologies across 6 major programs. Continuous process improvements strategy which helped in dollar saving.
Managed full project lifecycle for complex, cross-functional programs in compliance with PMO governance and regulatory standards.
Developed and maintained project artifacts, including charters, RAID logs, status dashboards, and stakeholder communication plans, to support project objectives.
Acted as a primary liaison between business, technology, and operations teams to align priorities and deliver project objectives.
Identified, assessed, and escalated project risks and issues; implemented mitigation plans to ensure continuity and compliance.
Achieved 15% reduction in project delivery time by implementing Agile and Waterfall methodologies across 6 major programs. Continuous process improvement strategy which helped in dollar saving.
Led cross-regional project teams, ensuring effective collaboration and delivery across global time zones and business units.
Developed and maintained project artifacts such as charters, RAID logs, status dashboards, and stakeholder communication plans.
Managed project artifacts and stakeholder communication plans for 10 projects, ensuring adherence to PMO governance and regulatory standards.
Business Consultant
Tech Mahindra
05.2022 - 09.2023
Steered full project lifecycle from business case validation and scope definition through execution planning, financial governance, risk oversight, and structured program closure.
Collaborated with stakeholders to identify and assess process enhancement and transformation opportunities.
Providing expert advice and recommendations to clients on best practices and industry benchmarks
Collaborating with stakeholders to identify and assess areas for process enhancement and transformation.
Analyzing data and conducting in-depth evaluations to identify root causes and propose innovative solutions.
Redesigning processes to enhance efficiency and effectiveness, leveraging opportunities for process improvement
Rectifying and prioritizing gaps between the existing state and best practices, ensuring a targeted approach to improvement
Monitoring and tracking key performance indicators to ensure sustained progress and achievement of desired outcomes
Senior Consultant
Ernst & Young LLP
Bangalore
04.2017 - 04.2022
Drive end-to-end project delivery including planning, coordination, and execution of all deliverables leading to IT Change (ITC).
Drove end-to-end project delivery, planning, coordinating, and executing all deliverables for IT Change (ITC).
Collaborated with Business Units (BU) to review and validate business requirements documents, operating models, and process designs, ensuring alignment with project goals.
Collaborate with Business Units (BU) to review and validate BRDs, operating models, and process designs.
Defined and managed implementation plans, risk mitigation strategies, and issue resolution processes to support seamless project execution.
Refine business benefits and business cases in alignment with overall project delivery strategy
Maintained database systems to track and analyze operational data.
Frequently inspected production area to verify proper equipment operation.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Collected, arranged, and input information into database system.
Led cross-functional teams to deliver strategic consulting projects, enhancing client operational efficiency.
Guided clients in implementing transformational change initiatives, resulting in improved organizational performance.
Conducted in-depth market analysis to inform strategic decision-making and leverage growth opportunities.
Collaborated with stakeholders to refine project scopes and align deliverables with client objectives.
Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Assistant Manager
Tata Consultancy Services
Bangalore
01.2016 - 03.2017
Led KYC Transformation Program in the investment banking domain, managing end-to-end delivery and overseeing a 20-member Business Delivery Unit (BDU) to drive cost optimization and operational efficiency.
Managed digital transformation projects for Retail Banking focusing on automation, process optimization, and improving customer servicing journeys by implementing RPA bots for KYC verification to reduce manual effort and turnaround time.
Identified potential risks and suspicious activity through ongoing reviews of customer accounts and transactions
Enhanced cross-departmental collaboration, reducing project delays by 35% and streamlining workflows.
Led operations for Lloyds Banking Group, UK, ensuring seamless processes and operational effectiveness.
Organized Project Management processes; directed remediation projects at Bank of America, US
Performed internal AML audits for Citi Bank, UK, ensuring regulatory compliance and identifying process improvement opportunities.
Led the team for KYC remediation at Wells Fargo, US, drove compliance and enhanced customer due diligence processes, to meet the regulatory requirements and improve the tool efficiency
Implemented process improvements that increased operational efficiency and reduced turnaround time.
Managed client accounts, ensuring service excellence and timely resolution of issues.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Production Quality Controller
HSBC
04.2011 - 12.2015
Performed quality control checks to ensure compliance with Client Identification Program, Customer Due Diligence, and Enhanced Due Diligence requirements
Implemented data enrichment and remediation processes for moderate/high-risk customers, enabling the assessment of potential changes in customer behavior
Assisted analysts in conducting due diligence, utilizing internal databases and performing investigations within regulatory frameworks
Executed independent assessments of clients' KYC/AML and regulatory documentation based on risk profiles, ensuring compliance with US regulatory standards for new business and periodic reviews.
Analyst (Synergy Relationship Manager)
Deutsche Bank
06.2010 - 04.2011
Facilitated seamless onboarding of new clients worldwide by enhancing client adoption and account opening process.
Assessed clients' KYC/AML/regulatory information and documentation based on risk profiles to ensure compliance with regulatory standards.
Maintained global repository, scanning and archiving regulatory documentation to effectively meet compliance requirements.
Assistant Branch Manager
SUCO Bank
11.2009 - 06.2010
Resolved queries regarding daily transactions to enhance customer satisfaction
Monitored Loan Accounts on timely basis
Monitored loan accounts to ensure timely payments and compliance
Prepared loan proposals for submission to Loan Approval Committee, facilitating informed decision-making