Parvathy R
Bangalore
Summary
A certified Scrum Master, Project manager with 14 years of deep experience in managing large to medium scale transformative Agile and Water-fall engagements for clients spanning geographies. A servant leader with background of communicating effectively with and leading high-performance teams. Proven track-record in driving end-to-end Information technology delivery projects from requirement analysis/gathering to achieving positive and measurable outcomes. Deep expertise in identifying areas of process improvement, creating dashboards, KPI metrics ensuring the highest operational efficiencies and quality excellence levels.
Overview
14
14
years of professional experience
Work History
Agile Delivery Lead | Senior Consultant
Infosys Consulting, Life Sciences
Bangalore
03.2023 - Current
- Led and coached 3 cross-functional teams, including UI /UX designers , developers data analysts, integration specialists, data migration experts ,solution architect and business analysts for a massive digital transformation program in unifying Pharmaceutical R&D portfolio management team
- Own end-to-end project delivery, including Scoping, Prioritizing, Project plan, schedule, execution/monitoring working Cross-functional teams globally to develop a new product for pharmaceutical portfolio management using reporting technologies like Power Apps and Power BI.
- Facilitated Agile ceremonies (e.g., Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) to ensure transparency, collaboration, and continuous improvement. Managed project backlogs and maintained project artifacts using Jira, Kanban boards, and Confluence for effective task prioritization and tracking.
- Collaborated with stakeholders including product owners, Portfolio Managers , solution architects and business analysts to ensure project alignment and delivery for data migration from legacy systems to snowflake
- Championed Agile principles and practices within the organization by promoting continuous learning and knowledge.
- Played a pivotal role in achieving a 20% reduction in cycle time for user stories by proactively eliminating key roadblocks and impediments.
Agile Delivery Lead | Senior Scrum Master
Tata Consultancy Services
Bangalore
03.2010 - 03.2023
- Championed Agile adoption as a catalyst for change, resulting in a 30% enhancement in the Agile maturity of Scrum teams
- Spearheaded the transformation of backlog grooming processes and optimized user story estimation techniques, ensuring heightened transparency for cross-functional teams in the Data and Analytics (AWS) domain
- Managed 3-4 cross-functional, multi-vendor Scrum teams, each consisting of 7-11 members, championing consistent Agile practices and achieving a significant 60% improvement in estimate optimizations
- Ensured adherence to agile principles, supported the team in improving practices through a solid knowledge of the Scrum framework, and collaborated with the Product Owner on backlog development, roadmaps, and OKRs
- Led the design and facilitation of two 3-day Agile Transformation sessions in Data Analytics for 15 senior executives, focusing on identifying and prioritizing process improvement opportunities
- Aligned closely with Product Owners and Business Analysts to enhance user story development, feature discovery, and requirements gathering, embodying a servant leadership approach
- Delivered consultancy support for value stream mapping, enhanced agile testing practices, and the derivation of team-specific KPIs
- Successfully facilitated a 'Design Thinking' enablement initiative for 2K+ associates within the client account, resulting in a commendable 30% certification conversion
- Cultivated a culture of continuous improvement and learning, fostering a collaborative and positive team environment utilizing metrics to advance data-driven maturity and drive impactful enhancements and coaching the team and stakeholders on agile practices and principles.
Scrum Master | Technical Project Manager
Tata Consultancy Services
Bangalore
01.2018 - 11.2020
- Led the development of Excel macros and standardized reporting templates, enhancing data collection efficiency and reducing turnaround time for Status Reporting by 18%
- Initiated account-wide endeavors promoting a culture of continuous improvement and innovation, such as Mainframe problem analytics and Incident management optimizations, resulting in a 15% decrease in time-to-delivery
- Led and championed an Account-level Agile transformation, significantly enhancing customer satisfaction KPI metrics
- Orchestrated the management of large to medium-scale software product development and maintenance projects within the SAFe framework
- Conducted and facilitated essential Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement sessions
- Facilitated crucial conversations within teams, addressing conflict resolution opportunities, and empowered delivery teams to self-govern and self-organize.
IT Business Analyst
Tata Consultancy Services
Bangalore
01.2016 - 12.2017
- Introduced Agile methodologies, including Acceptance criteria, Definition of Done, and Definition of Readiness for user stories
- Collaborated with the technical team to address business problems, participated in RFP solutioning, identified pain points and opportunities, and provided recommendations for deals valued at approximately $30 million
- Devised and implemented reengineering practices, resulting in a 19.5% reduction in infrastructure maintenance costs
- Identified and addressed inefficiencies such as long-running jobs and the removal of redundant data sets from legacy mainframe applications
- Proficiently led large-scale and critical legacy application modernization projects and effectively documented functional and non-functional business requirements, conducting thorough walkthrough sessions to ensure comprehensive understanding and alignment.
Technical Lead
Tata Consultancy Services
Bangalore
01.2013 - 12.2015
- Led end-to-end processes encompassing requirement analysis, design, testing, implementation, and technical documentation for Account Receivables and Credit Bureau applications for a major banking client
- Designed new components for the Account Receivables module, employing COBOL, IMS, and VSAM design concepts
- Conducted comprehensive impact analysis of new requirements or change requests on existing programs initiated by clients and provided application architectural and infrastructure direction to platform teams, ensuring alignment with organizational objectives
- Coordinated a team of 7 offshore developers and 2 onshore developers to successfully implement compliance reporting for the Japan Credit Bureau.
Developer | Analyst
Tata Consultancy Services
03.2010 - 12.2012
- Developed and maintained software applications for a prominent player in the credit card industry, utilizing COBOL, JCL, DB2, CICS, VSAM, IMS DB & DC
- Investigated root causes for issues, employing the latest technical stack and domain functional processes to identify and implement permanent solutions
- Conducted unit and functional testing for both batch and online programs
- Executed System Integration Testing (SIT) and User Acceptance Testing (UAT) cases, proactively resolving issues during the SIT phase.
Education
Bachelor of Technology - Bioinformatics
Vellore Institute of Technology
05.2009
Skills
- Agile Methodologies
- Agile Maturity Assessment
- Business Analysis
- Lifecycle(SDLC)
- Functional & Technical Analysis and Documentation
- Risk Management
- Stakeholder Management
- Change Management Process
- Agile Estimation Techniques
- Continuous Improvement Process
- Atlassian JIRA
- Confluence
Certifications Training
- Certified Agile Coach (ICP-ACC) - IC Agile
- Professional Scrum Master 1 (PSM 1) - Scrum.org
- Leading SAFe Course (5.1) - Scaled Agile
Timeline
Agile Delivery Lead | Senior Consultant
Infosys Consulting, Life Sciences
03.2023 - Current
Scrum Master | Technical Project Manager
Tata Consultancy Services
01.2018 - 11.2020
IT Business Analyst
Tata Consultancy Services
01.2016 - 12.2017
Technical Lead
Tata Consultancy Services
01.2013 - 12.2015
Agile Delivery Lead | Senior Scrum Master
Tata Consultancy Services
03.2010 - 03.2023
Developer | Analyst
Tata Consultancy Services
03.2010 - 12.2012
Bachelor of Technology - Bioinformatics
Vellore Institute of Technology
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