Parveen Kumar
Pune
Summary
Detail-oriented and analytical professional with 3 years of experience in Claims Bill Payment Processing. Adept at reviewing, validating, and processing claims payments with a strong focus on accuracy and compliance. Skilled in handling insurance policies, claim adjudication, and payment disbursement while ensuring adherence to company guidelines and regulatory standards..
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Associate
WNS
Pune
02.2022 - Current
- Detail-oriented and analytical professional with experience in Claims Bill Payment Processing at WNS. Proficient in handling insurance claims, payment reconciliation, and ensuring compliance with regulatory guidelines. Currently enhancing data analysis and reporting skills by learning Power BI, Tableau, and SQL.
- Claims Processing & Adjudication – Expertise in reviewing, validating, and processing medical and insurance claims, with a focus on accuracy and compliance.
- Medical Billing & Coding Knowledge – Familiarity HCPCS codes to validate claims and ensure proper billing.
Customer Service Associate
Bigbasket
Pune
06.2020 - 02.2022
- Suggested product solutions based on individual customer needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Education
B.com - Commerce
Modern College
Pune11-2014
Skills
- Claims Processing & Bill Payment
- Data Analysis & Reporting (Learning SQL, Power BI, Tableau)
- ERP & Claims Management Systems
- Customer Service & Issue Resolution
- Microsoft Excel & Documentation
- Medical terminology
- Insurance regulations
Affiliations
- Bike Riding Enthusiast – Passionate about long rides and exploring new places.
- Music Enthusiast – Enjoy listening to different genres for relaxation and creativity.
Certification
- Currently Learning sql, Power BI and Tableau
Accomplishments
- Best Performer Award – Recognized for achieving a 160% accuracy rate in claims bill processing and timely payments.
- High Productivity Award – Processed 1,500+ claim documents per month, ensuring 100% compliance with regulatory standards.
Languages
4,B2,3,B1
Education and Training
other
Languages
Hindi
First Language
English
Intermediate
B1
Marathi
Advanced
C1
Timeline
Senior Associate
WNS
02.2022 - Current
Customer Service Associate
Bigbasket
06.2020 - 02.2022
B.com - Commerce
Modern College