Highly motivated logistics coordinator adaptable to evolving logistics technology to facilitate the shipping process. Proficient in customer support and efficient problem solving. Cantered on meeting client expectation while relating quality standards to ensure timely delivers.
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
4
4
Languages
Work History
DC In Charge
Flipkart Pvt Ltd,(Instakart Pvt Ltd)
06.2025 - Current
Have key focus on rostering process, attendance for delivery team, dispatch of vehicles on times, petty cash, cash collection variances, and hub stock by constant monitoring though critical daily reports
Manage Stock levels, delivery times and transportation cost
Ensure all hub assets are in proper condition
Evaluate performance and quality and to plan improvements
Allocate and manage staff according to changing needs
Analysing logistical problem and producing new solutions
Work on new supply strategies
Plan vehicle routes
Maintain metrics and analyse date to assess performance and implement improvements
Ensure that workspaces are fully operational and processes are running smoothly
Supervise, coach and train workforce.
Executive - Operations
Future Staffing Pvt Ltd,(Instakart Pvt Ltd)
09.2023 - 06.2025
Responsible for the smooth operations & expansion
Operational unit setup and expansion
Managing Daily Operations
Ensuring cost control and optimization
Operational excellence improvement achievement of operational KPI's
Execution of operational plan
Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice result, added value and continuous improvements
Report on achievement of targets and identify any action required
Ensuring compliance and adherence to system and process at branches and terminals
Resolve any arising problem or complaints.
Supervisor - Operation
Grab a Grub Service Pvt Ltd
02.2021 - 02.2023
Company Overview: Jio Mart Logistics Arm
Managed supply chain operations to maintain inventory levels and support operations.
Tracked and monitored shipment progress, delivering consistent customer update regarding delay and transport issue
Maintained robust tracking and reporting systems, keeping senior leadership Informed of performance trends.
Participated in development of program and Process improvements
Supported operation objectives and daily tasks with resourceful problem solving and sound management of challenges.
Prepared employees for operational changes with informative team meetings and clear directives.
Cultivated customer-focused environment, empowering employees to solve routine issues and personally handling escalated problems
Scheduled and supervised inventory audits and developed reports detailing findings
Reduction in overall DSR% from 15% to below 5%.
Achieved the delivery target of 95% and customer ratings on delivered orders above 50%
Jio Mart Logistics Arm
Education
S.S.C -
Gujarat Secondary Education Board
Bharuch, GJ
H.S.C - undefined
Gujarat Higher Secondary Education Board
B.S.C - undefined
Sunrise University
Skills
Performance tracking
Process improvement
Logistics planning
Operations management
Team building
Performance improvement
Time management
Interests
I am health conscious & always working in fit conditions, workouts
I like travelling to historical places & find football a good way to rejuvenate
I associate with social causes whenever given an opportunity