Senior Project Manager with over 10 years of experience in end-to-end software project lifecycle management, leading international client projects. Expertise in coordinating development, QA operations, and infrastructure, with a proven ability to reduce bugs and improve efficiency through automation-oriented QA workflows. Skilled in team leadership, client relations, and staff training. Adept at crisis recovery and maintaining long-term partnerships, seeking to leverage extensive technical project management and QA process improvement skills.
Overview
19
19
years of professional experience
Work History
Senior Project Manager
Deltaindiasolutions
09.2012 - Current
Spearheaded end-to-end software project lifecycles for international clients across the US and Canada.
Directed cross-functional teams comprising up to 11 members, including developers, QA engineers, and designers.
Oversaw comprehensive QA operations, encompassing manual testing, API testing, mobile testing, and web testing.
Minimized production bugs and enhanced QA process efficiency.
Managed recruitment, onboarding, and staff development initiatives.
Coordinated infrastructure management, deployment processes, and server operations.
Instituted automation-focused QA workflows utilizing GitHub Actions and Replit.
Successfully navigated crisis recovery projects and cultivated enduring client relationships.
Web Developer
Techwork technologies
Kolkata
11.2011 - 09.2012
Worked as web developer
Executive - F&B Operations
Cafe Coffee Day
02.2009 - 10.2011
Directed daily operations, managed customer relations, and coordinated team activities.
Culinary Associate
JW Marriott Hotel Mumbai
06.2007 - 01.2009
Contributed to hospitality operations and client service management.