Patlolla Gopal Reddy

• Participate in conducting internal audits to ensure adherence to quality standards, regulatory requirements, and best practices across the organization.

• Identify potential non-conformities in processes, products, and systems, and collaborate with relevant teams to implement corrective actions.

• Assist in developing and updating quality management system documentation, policies, and procedures.

• Analyse performance data and provide recommendations to improve processes, reduce errors, and enhance product/service quality.

• Support the implementation of process improvements and quality enhancement projects across departments.

• Provide training and support to new employees on quality control procedures and compliance standards.

· Ensuring that IT Application Security Compliance is maintained throughout the application lifecycle for the suite of applications used across the enterprise.

· Assessing IT General Controls (ITGC) in the Information Technology environment, application controls, computer operations, program development, program changes and find gaps.

· Test operational effectiveness to ensure compliance with section 404 of the SOX Act of 2002.

· Conducting Internal Audits for GE client on SOX Apps, Non-Sox Apps, change management and Job Change &Transfer.

· Provide support to SAP GRC reviews.

· Performing Quarterly internal audits for Critical Applications with Highly privileged accounts.

· Maintain SOPs for different applications for which reviews are performed. Perform reviews on change management.

· Perform look back analysis for the defects which was found in Audit.

· Participating in External audit reviews with External auditors.

· Follow up on remediation action plans for issues raised during the SOX audits.

· Preparing audit reports with findings and improvement recommendations.

· Perform QA check after review is completed and Identify risk for any deficiencies.

· Documenting the review summary reports in work paper.

•Conducting Internal Audits for ITGC Controls inside the Compliance and risk management team.

•Test operational effectiveness to ensure compliance with section 404 of the SOX Act of 2002

•Ensuring that IT Application Security Compliance is maintained throughout the application lifecycle for the suite of applications used across the enterprise.

•Assessing IT General Controls (ITGC) in the Information Technology environment, application controls, computer operations, program development, program changes and find gaps.

•Reporting issues or deficiencies found during testing and escalating issues identified as result of control failures to the Lead/Manager

•Follow up on remediation action plans for issues raised during the SOX audits.

•Responsible for making sure that all SOX audits were completed and submitted on time each quarter.

· Providing evidence for Audit team as a control owner for PeopleSoft application during SOX audits

· Generate Compare Reports between various environments by using internal tools (E.g.: PHIRE Audit, SVN Audit, Desires Audit) for providing the evidence to the client and auditor.

· Maintaining Server configurations to run the batch jobs smoothly.

· Deleting Application Server domain, Web Server domain and Process Scheduler Server cache files

· Resolve developer issues like resetting passwords, locking/unlocking users as an administrator.

· Performed restart of application in PROD and NON-PROD environments after patches applied.

· Resolving tickets based on priority incidents, critical issues using SNOW ticketing tool.

• Handled online and telephone inquiries, swiftly fulfilling interactions to achieve productivity targets.
• Investigated basic issues and escalated more complicated concerns.
• Worked with colleagues to assess process performance and implement changes using historical data.