Patnala Nirmala
Visakhapatnam
Summary
Highly skilled representative with experience in customer service. Strengths include relationship building, problem-solving ability, and effective communication skills. Previous work has resulted in improved client relationships, increased revenue, and successful conflict resolution.
Overview
1
1
year of professional experience
Work History
Representative Operations Advisor - 1
Concentrix
03.2024 - Current
- Established strong professional rapport with vendors and clients to enhance collaboration.
- Performed administrative tasks such as filing documents and updating records.
- Assessed company operations for compliance with safety standards.
Intern
EDUSKILLS
- Completed a virtual internship focused on Amazon Web Services (AWS), gaining hands-on experience with cloud computing services such as EC2, S3, Lambda, and RDS
Intern
SMARTINTERNZ
- Completed a hands-on internship with Salesforce, gaining practical experience in CRM platform development and cloud-based solutions
- Contributed to designing and optimizing workflows, automating business processes, and enhancing user experiences
Education
B.SC -
MVR Degree College
Gajuwaka01.2023
Intermediate -
Sri Chaitanya Junior College
01.2020
Skills
- MS OFFICE
- MS EXCEL
- MS WORD
- Communication
- Problem Solving
- Time Management
- Leadership Qualities
- Hardworking
Disclaimer
I hereby declare that the facts provided above are genuine to the best of my knowledge and belief.
Languages
- English
- Telugu
Accomplishment
I am proud with my IBM badge, continuously updated my skills and knowledge in web development technologies to stay current with industry trends.
Timeline
Representative Operations Advisor - 1
Concentrix
03.2024 - Current
Intern
EDUSKILLS
Intern
SMARTINTERNZ
B.SC -
MVR Degree College
Intermediate -
Sri Chaitanya Junior College
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