Summary
Overview
Work History
Education
Skills
Certification
Projects
Training
Languages
Personal Information
Timeline
Generic
PAULAMI RAYSARMA

PAULAMI RAYSARMA

Kolkata

Summary

Results-oriented Nursing Administrator with M.Sc in Paediatric Nursing and extensive experience in enhancing patient care and leading nursing teams. Focused on quality outcomes, operational efficiency, and fostering a culture of safety. Dedicated to advocating for patients and staff in dynamic healthcare environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Chief Of Nursing

B M Birla Heart Research Centre
Kolkata
05.2025 - Current
  • Reviewed medical records for accuracy and completeness of documentation.
  • Assisted in developing annual operating budgets for the nursing department.
  • Monitored patient care quality assurance programs to ensure compliance with established standards.
  • Maintained up-to-date knowledge of current trends in the field of nursing.
  • Coordinated performance improvement activities within the nursing department.
  • Implemented evidence-based practices to improve overall quality of care.
  • Provided guidance and mentorship to new nurses entering the organization.
  • Ensured that all regulatory requirements were met or exceeded by the nursing staff.
  • Created monthly reports summarizing unit activity including staffing patterns, patient outcomes, safety data.
  • Provided leadership support for the recruitment, selection, orientation, evaluation and discipline of nursing staff.
  • Facilitated interdisciplinary team meetings to discuss patient progress and plan of care.
  • Initiated cost containment strategies while maintaining high standards of care.
  • Resolved conflicts between patients, families and staff members in a timely manner.
  • Developed and maintained nursing policies and procedures.
  • Conducted in-service training sessions for nurses on new techniques, equipment and protocols.
  • Managed staffing levels to meet operational needs and budget requirements.
  • Identified areas for improvement within the unit and department and developed action plans accordingly.
  • Evaluated nurse competency levels through observation and feedback sessions.
  • Participated in clinical research projects related to nursing practice initiatives.
  • Implemented changes in response to customer complaints or suggestions.
  • Collaborated with other healthcare professionals regarding patient care plans.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
  • Improved patient outcomes through peer groups and facilitating continuing education.
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.

Assistant Chief of Nursing

B M Birla Heart Research Centre
Kolkata
06.2023 - 04.2025
  • Manage the nursing department, ensuring high standards of patient care in a cardiac setting.
  • Develop and implement evidence-based nursing practices and protocols for cardiac patient management.
  • Monitor patient outcomes and satisfaction, initiating quality improvement projects to enhance care delivery.
  • Ensure compliance with healthcare regulations and hospital policies, fostering a culture of safety and excellence.
  • Manage departmental budgets and optimize resource allocation to meet patient care demands effectively.
  • Collaborate with medical staff and lead interdisciplinary meetings to discuss quality metrics and implement best practices to deliver cohesive and comprehensive patient care.
  • Promote continuous education and professional development for nursing staff, advocating for their needs and welfare.
  • Conduct daily briefings to communicate updates, address concerns, and foster teamwork among nursing staff.
  • Oversee staff scheduling and ensure adequate coverage, aligning skill sets with patient needs.
  • Perform patient rounds to assess care quality, identify areas for improvement, and resolve any issues.

Principal

Newtown Institute of Nursing Science
Kolkata
01.2022 - 09.2022
  • Collaborated with the Parent-Teacher Association to address parent concerns and foster a supportive community for student success.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Implemented innovative approaches to teaching and learning that improved student engagement and achievement levels.
  • Increased teacher effectiveness through comprehensive coaching, professional development opportunities, and mentorship programs.
  • Streamlined school operations by evaluating processes and procedures, identifying inefficiencies, and recommending improvements.
  • Supervised and evaluated teaching and support staff through instructional leadership and professional development.
  • Supported hiring, training, and disciplinary action in compliance with legal guidelines and requirements.

Nursing Superintendent

Desun Hospital and Heart institute
Kolkata
02.2021 - 12.2021
  • Supervise nursing operations, including staff recruitment, training, and performance evaluation.
  • Develop and enforce nursing policies and procedures to enhance patient care and safety.
  • Collaborate with interdisciplinary teams to optimize patient outcomes.
  • Monitor compliance with healthcare standards and regulatory requirements.
  • Manage budgets and resource allocation for nursing departments.
  • Lead quality improvement initiatives and patient satisfaction programs.
  • Serve as a liaison between nursing staff and hospital administration.

Assistant Nursing Director

Medica Superspecaility Hospital
Kolkata
09.2019 - 01.2021

Nursing Superintendent

Medica Superspeciality Hospitals
Kolkata
12.2010 - 04.2014

Nursing Superintendent

Vision Care Hospital
Kolkata
06.2009 - 12.2010

Principal, School of Nursing

Ruby General Hospital
Kolkata
01.2007 - 06.2009

Vice Principal

Rabindranath Tagore International Institute of Cardiac Science
Kolkata
03.2006 - 01.2007

Sr. Clinical Instructor

Rabindranath Tagore International Institute of Cardiac Science
Kolkata
10.2004 - 03.2006

Nursing Supervisor

Gama Centauri Health Care Pvt. Ltd
Kolkata
01.2002 - 10.2004

Clinical Instructor

Calcutta Nursing Training Institute
Kolkata
05.1999 - 01.2002

Staff Nurse

Ruby General Hospital
Kolkata
05.1998 - 05.1999

Staff Nurse (CTVS ITU)

B.M. Birla Heart Research Centre
Kolkata
10.1997 - 05.1998

Education

M.Sc - Nursing (Paediatric Nursing)

Rajib Gandhi University
Karnataka
01.2017

Class XII -

West Bengal Board of Higher Secondary Council
01.2017

B.Sc - Nursing

College of Nursing SSKM Hospital
Calcutta
01.1997

Class X -

West Bengal Board of Secondary
01.1990

Skills

  • Leadership Skills
  • Critical Thinking & Decision Making
  • Mentorship Advocate
  • Effective Communicator
  • Clinical Expertise
  • Adaptability
  • Strategic Thinker
  • Quality Improvement Enthusiast

Certification

  • BLS & ACLS Instructor - AHA, American Heart Association, 06/01/23
  • Advanced Trauma Care for Nurses, Society of Trauma Nurses
  • Certified in NABH Audit and Training Improving IV Medication Practice for Patient Safety, Joint Commission International
  • Fundamentals of Lean Management, The Analysis Company, TAC Academy
  • Basic CPQIH, CAHO
  • Advance CPQIH, CAHO

Projects

INFUZE - A quality improvement project in infusion therapy, 3M & INS India, 2024, Standardize and implement national intravenous policy and procedure. Support healthcare institutions to adopt best practices and comply to guidelines. Audit & Measure the compliance by recognized and reputed auditors from INS India. Reward and recognition of the best adopter(s). NABH - Nursing Excellence, 2025

Training

  • National Conference on Nursing Summit, Goa, 11/01/19
  • National Conference on Nursing Summit, Bangkok, 10/01/14
  • International Conference on Nursing Summit, Kathmandu, Nepal, 09/01/12
  • National Conference on Nursing Summit, Kochi, 12/01/16
  • National Conference on Nursing Summit, Jaipur, 10/01/13
  • International Conference on Nursing Summit, Colombo, Sri Lanka, 09/01/11

Languages

  • Hindi
  • English
  • Bengali

Personal Information

Date of Birth: 07/05/73

Timeline

Chief Of Nursing

B M Birla Heart Research Centre
05.2025 - Current

Assistant Chief of Nursing

B M Birla Heart Research Centre
06.2023 - 04.2025

Principal

Newtown Institute of Nursing Science
01.2022 - 09.2022

Nursing Superintendent

Desun Hospital and Heart institute
02.2021 - 12.2021

Assistant Nursing Director

Medica Superspecaility Hospital
09.2019 - 01.2021

Nursing Superintendent

Medica Superspeciality Hospitals
12.2010 - 04.2014

Nursing Superintendent

Vision Care Hospital
06.2009 - 12.2010

Principal, School of Nursing

Ruby General Hospital
01.2007 - 06.2009

Vice Principal

Rabindranath Tagore International Institute of Cardiac Science
03.2006 - 01.2007

Sr. Clinical Instructor

Rabindranath Tagore International Institute of Cardiac Science
10.2004 - 03.2006

Nursing Supervisor

Gama Centauri Health Care Pvt. Ltd
01.2002 - 10.2004

Clinical Instructor

Calcutta Nursing Training Institute
05.1999 - 01.2002

Staff Nurse

Ruby General Hospital
05.1998 - 05.1999

Staff Nurse (CTVS ITU)

B.M. Birla Heart Research Centre
10.1997 - 05.1998

M.Sc - Nursing (Paediatric Nursing)

Rajib Gandhi University

Class XII -

West Bengal Board of Higher Secondary Council

B.Sc - Nursing

College of Nursing SSKM Hospital

Class X -

West Bengal Board of Secondary

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