PAULRAJ B.V
SENIOR DOCUMENTATION SPECIALIST
CHENNAI
Summary
Document Management Specialist, providing general administrative back-up and other duties. More than 11 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail. With all my skills, I can bring more corporate or core values to the company and its products or services and prove my loyalty, honesty, and trust.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Senior Documentation Specialist
Incedo
CHENNAI
10.2021 - Current
- Tools: Madcap Flare, FrameMaker, JIRA, PPT, and Foxit Phantom PDF Editor.
- Produced on-time communications in support of new product submissions for regulatory agencies.
- Created information architecture to format content and method of distribution.
- Translated complex technical information into intuitive clear format.
- Identified audit parameters to comply with quality standards.
- Collaborated with quality assurance team to comply with regulatory requirements.
- Reviewed and approved all client contracts prior to submission.
- Created and implemented new process to reduce cycle time in approving design plans and engineering change requests.
- Manipulated and converted documents to meet needs of individual personnel or projects.
Lead Writer
NUTANIX, (Payroll - Allegis)
Bangalore
06.2020 - 10.2021
- Domain and Tools: Confluence, Visio, Snagit, Lucid Chart, and MS Word
- Wrote compelling, succinct, clear news scripts under tight deadlines.
- Provided writing support for various projects and departments.
- Translated technical terminology and jargon into plain, clear language.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
Lead Technical Writer
Intel Technologies (Payroll - Quess Corp)
CHENNAI
01.2020 - 06.2020
- Presented new technology and drafted white papers and other technical documents to complete packages.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Organized material to research and complete writing tasks.
- Communicated with customer representatives for feedback and distribution.
- Observed in-progress operations to identify important steps for technical instructions.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Lead Writer
HCL Technologies (Clients: CISCO, NUTANIX)
Bangalore
05.2018 - 01.2020
- Domain and Tools: Oxygen XML, JIRA, Confluence, VRRP, FrameMaker, and MS Word
- Process- Agile
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Wrote compelling, succinct, clear news scripts under tight deadlines.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Provided writing support for various projects and departments.
- Translated technical terminology and jargon into plain, clear language.
- Assisted with drafting speeches and program talking points for events.
- Collaborated with team members on topic ideation to determine key buyer personas and goals.
Senior Technical Writer
CES Technologies
CHENNAI
02.2018 - 05.2018
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Presented new technology and drafted white papers and other technical documents to complete packages.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
Senior Technical Writer
Teamware Solutions (Clients- Ford, and TechMahindra)
CHENNAI
12.2016 - 02.2018
- Presented new technology and other technical documents to complete packages.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
Technical Writer
Dynasoft Synergy
CHENNAI
12.2013 - 11.2016
- Communicated with customer representatives for feedback and distribution.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Technical Writer
The Tech Scribes
CHENNAI
01.2013 - 06.2013
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Communicated with customer representatives for feedback and distribution.
Technical Writer
Zylog Systems Limited
CHENNAI
09.2012 - 01.2013
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Communicated with customer representatives for feedback and distribution.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Organized material to research and complete writing tasks.
- Presented new technology and drafted white papers and other technical documents to complete packages.
Network Engineer
Gemini Communications
09.2010 - 04.2012
- Initiated and managed network test facilities to verify network hardness and resilience.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Recommended options for disaster recovery and remote access security.
- Troubleshot complex multi-vendor network service provider issues.
- Assisted with implementation and support of network monitoring tools.
Education
Bachelor of Engineering - ECE
Oxford Engineering College
Trichy 04.2005 - 04.2009
Higher Secondary - Computer Science
Padma Sarangapani Mat. Hr. Sec. School
Chennai 04.2004 - 04.2005
Certified Technical Writer & CCNA (CSCO13088944) -
CISCO
Tech Writer’s Tribe on Markdown - undefined
Skills
Documentation Expertiseundefined
Reading books and composing songs
Reading Spiritual books written by Paul, Peter, Joel Osteen, and Ravi Zacharias and so on. Composed few songs in Tamil, Telugu, and English.
Timeline
Senior Documentation Specialist
Incedo
10.2021 - Current
Lead Writer
NUTANIX, (Payroll - Allegis)
06.2020 - 10.2021
Lead Technical Writer
Intel Technologies (Payroll - Quess Corp)
01.2020 - 06.2020
Lead Writer
HCL Technologies (Clients: CISCO, NUTANIX)
05.2018 - 01.2020
Senior Technical Writer
CES Technologies
02.2018 - 05.2018
Senior Technical Writer
Teamware Solutions (Clients- Ford, and TechMahindra)
12.2016 - 02.2018
Technical Writer
Dynasoft Synergy
12.2013 - 11.2016
Technical Writer
The Tech Scribes
01.2013 - 06.2013
Technical Writer
Zylog Systems Limited
09.2012 - 01.2013
Network Engineer
Gemini Communications
09.2010 - 04.2012
Bachelor of Engineering - ECE
Oxford Engineering College
04.2005 - 04.2009
Higher Secondary - Computer Science
Padma Sarangapani Mat. Hr. Sec. School
04.2004 - 04.2005
Certified Technical Writer & CCNA (CSCO13088944) -
CISCO
Tech Writer’s Tribe on Markdown - undefined
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