Summary
Overview
Work History
Skills
Certification
Accomplishments
Personal Information
Languages
Hobbies and Interests
Affiliations
Education
Work Availability
Work Preference
Quote
Interests
Timeline
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Shashi Kumar

Shashi Kumar

Bengaluru

Summary

  • 10 years of experience in Technical Writing.
  • Experienced in Technical Writing, Information Analysis, Information Designing, and Manual Testing.
  • Excellent oral and written communication skills.
  • Worked in large teams and small teams involving team members from diverse geographical locations and cross cultures.
  • Experienced in using PLM tools such as Clearquest, Jira and TFS (Team Foundation Server).
  • Domain knowledge in Automation, Telecom, Software and Networking domains.
  • Worked closely with the developers, program managers, product owners and testers to provide the documentation in accordance with their Software Development Life Cycle (SDLC) and software builds.
  • Implemented chatbot on the documentation tool with the help of developers.
  • Provided various ideas on how document can be modularized based on the PI classification.
  • Documented various manuals using DITA (Darwin Information Theory Architecture) and information mapping principles. Maintaining the CMS (Content Management System) and was responsible for version controlling and metadata mapping.
  • Documented various guides using modular documentation methodologies and reusability concepts.
  • Skilled in tools like Adobe FrameMaker, Atlassian Confluence Wiki, MathType, SnagIt, Adobe illustrator, Photoshop Elements and Microsoft Visio.
  • Experienced in internal quality testing on various manuals and products using manual testing principles.
  • Involved in process documentation and style-guide guidelines.

Overview

10
10
years of professional experience
1
1
Certification
4
4
Languages

Work History

Senior Documentation Specialist

SIEMENS
03.2019 - Current
  • Working in SIEMENS as a Senior Documentation Specialist from March 2019 – till date on SIMATIC products such as PCS 7 for European, Chinese, Japanese and Indian markets
  • Roles and responsibilities:
  • Leading a team of 4 members
  • Involving in all phases of DDLC (Documentation Development Life Cycle)
  • Documenting and testing various manuals for PCS 7 w.r.t Information mapping principles, Modular documentation, and Manual testing principles
  • Illustrations using Adobe Illustrator, Photoshop elements and MS-Visio that involves hardware diagrams and layout diagrams
  • Managing translation and localization activities
  • Configuring the hardware and executing various test cases
  • Created videos on Troubleshooting, Configuring, and Installing of different components
  • Implementing chatbot with respect to our documents

Information Developer

BMC Software
11.2015 - 03.2019
  • Worked in BMC Software as an Information Developer from Nov 2015 – Mar 2019
  • Roles and responsibilities:
  • Took the ownership of handling Knowledge Modules for BMC TrueSight product
  • Documented Knowledge Manuals for different OS platforms
  • Created How-to videos on various Knowledge Modules
  • Migrated contents from Adobe FrameMaker to Atlassian Confluence Wiki

Technical Writer

Commit Technologies Pvt Ltd
04.2015 - 10.2015
  • Worked in Commit Technologies Pvt Ltd as a Technical Writer from April 2015 – Oct 2015
  • Roles and responsibilities:
  • Documented various manuals for the Altivar Drives
  • Documented the User Manual for SoMove a configuration tool used to configure various Altivar drives
  • Involved in analyzing and presenting competitor analysis report to the management

Documentation Engineer

Assystem India Private Limited
10.2014 - 03.2015
  • Worked at Assystem India Private Limited as Documentation Engineer Oct 2014 – Mar 2015
  • Roles and Responsibilities:
  • Documented various manuals for Intelligent Electronic Devices used in both substation and distribution automation
  • Involved in Information designing provided inputs in designing the manuals and how to make the manuals more user friendly and modular
  • Maintained the CMS and was also responsible for the version controlling of the manuals

Skills

  • DITA
  • SharePoint
  • Trisoft Infoshare
  • Clearquest
  • SalesForce
  • SIPS
  • Atlassian Confluence Wiki
  • Adobe FrameMaker
  • Microsoft Word
  • Notepad
  • RoboHelp 60
  • Camtasia
  • Adobe Captivate
  • XML
  • Adobe Illustrator
  • Photoshop elements
  • MS Visio
  • Documentation Management
  • XML Authoring
  • Structured Authoring
  • Content Reuse
  • Information Mapping
  • Topic-based Writing
  • API documentation
  • Metadata Management
  • Editing and proofreading
  • Information architecture
  • Effective Communication
  • Graphics Creation
  • Problem-solving abilities

Certification

  • SAFe Agile
  • Train the Trainer program
  • Generative AI

Accomplishments

  • Awarded “Pat on the back” twice for the SIMATIC PCS 7 documentation.
  • Awarded with “Instant Puraskaar award” for the innovation that we did in documentation with respect to information 4.0 principles.

Personal Information

Father's Name: K M Kalyanaiah

Languages

English, Kannada, and Hindi

Hobbies and Interests

Adventure sports, Wildlife rescuing, bike modifier and Trekking

Affiliations

  • Attended Docu Hackhathon that happened at Karlsruhe, Germany
  • Presented my whitepaper at Stockholm, Sweden

Education

Bachelor of Engineering - Electronics And Communication

SJMIT

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefitsTeam Building / Company Retreats

Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Interests

Rock climbing

Hiking

Rafting

Animal Rescuing

Timeline

Senior Documentation Specialist

SIEMENS
03.2019 - Current

Information Developer

BMC Software
11.2015 - 03.2019

Technical Writer

Commit Technologies Pvt Ltd
04.2015 - 10.2015

Documentation Engineer

Assystem India Private Limited
10.2014 - 03.2015

Bachelor of Engineering - Electronics And Communication

SJMIT
Shashi Kumar