PAVAN C S

To be a part of the firm, which can make use of most of my skills and sharpen them. To excel in the job assigned to me and to grow within the organization.

• Daily activities of the hub like hub opening, load receiving, sorting, dispatch, pickup, WM back to hub, shelving of shipments, Dispatch of returns, cash, Pending reconciliation and hub closing.
• Importance of Customer Metrics and targets such as CSAT, UD bad, GFC, Fake, NPS and Escalations.
• Forward metrics such as Conversion, Zero day, CPD breach, EOB breach and Reverse metrics such as Prexo, Pickup accuracy and P1 day including its targets.
• Updating trackers such as load details, conversion, UD validation, APF and CPD trackers, white bag details, RTO/RVP pend-ency.
• Raising BRSNR and replying to outbound pre alert mails, Damage and empty package mail.
• UD validations through call bridge and cross checking pickups with smart checks and bagging.
• 2K RTO verification with google form, covid audits. Also, few metrics such as Demand attainment, Shrinkage and Cost per Shipment.
• Marking of NSS, misroutes, same state and other state misroutes.
• Cash collection and reconciliation at ERP and manually.
• Reports such as EOD and DDR.
• WM model and their rate cards.

• Date of Birth: 03/07/95
• Nationality: Indian