Pavan Deshpande
Bangalore
Summary
Results-driven professional with over 15 years of expertise in software testing and automation. Extensive experience in various domains, including embedded products, web applications, mobile applications, PoS applications (retail), healthcare domain, web services (API), desktop applications, EDI applications (distribution), and Salesforce (SFDC web and mobile). Currently seeking a challenging role in a dynamic organization to leverage skills in software quality assurance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior QA Manager
EigenRisk
11.2024 - Current
- Led a high-performing QA team, fostering a culture of innovation, collaboration, and continuous learning through mentorship, training, and career development programs.
- Defined and executed comprehensive QA strategies, balancing manual and automated testing to enhance software quality and ensure efficient release cycles.
- Designed and implemented scalable automation frameworks, selected appropriate tools, and enforced best practices in script development to accelerate testing and improve maintainability.
- Conducted detailed risk assessments, proactively identified quality risks, and led root cause analysis (RCA) to resolve critical defects, minimizing impact on end-users.
- Orchestrated the deployment of CI/CD pipelines, streamlining software releases while maintaining high-quality standards.
- Partnered with engineering, product, and DevOps teams to align testing efforts with development roadmaps, ensuring seamless integration and faster time to market.
- Established and tracked key performance indicators (KPIs) to measure QA effectiveness, drive accountability, and implement data-driven improvements.
- Engaged with internal and external stakeholders to drive quality initiatives, negotiated with vendors for cutting-edge QA tools, and optimized resource allocation.
- Oversaw the creation and maintenance of detailed QA documentation, ensuring transparency, knowledge sharing, and compliance with industry standards.
- Championed user-focused testing approaches, aligning product development with customer expectations to deliver a superior end-user experience.
Associate Consultant/Automation Architect
CGI India Pvt Ltd
06.2024 - 10.2024
- Managed a 15-member QA team for BMO, overseeing test strategy, automation, and project delivery while ensuring high-quality standards.
- Led test planning, estimation, design, and development, ensuring seamless execution of manual and automated testing activities.
- Defined and implemented a test automation strategy, selecting tools and technologies to drive unit, component, and feature testing.
- Established automation best practices, focusing on framework development, script maintainability, and long-term scalability.
- Provided detailed reports and data-driven recommendations, guiding clients in making informed quality and process improvement decisions.
- Acted as a trusted advisor, collaborating with cross-functional teams to align QA efforts with business objectives and enhance overall product quality.
- Organized training sessions on new tools and processes, conducted regular project reviews and audits, and ensured timely reporting for continuous process improvement.
Associate Consultant
Allstate India Pvt. Ltd.
11.2022 - 06.2024
- Negotiated with external vendors for the procurement of cutting-edge QA tools and services, optimising resource allocation and budget expenditure
- Oversaw the creation and maintenance of comprehensive documentation for quality assurance processes, enhancing team productivity and knowledge sharing
- Advocated for the adoption of user-centric testing approaches, aligning product development more closely with customer needs and expectations
- Established and monitored key performance indicators KPIs for the QA department, driving accountability and excellence in quality assurance practices
- Led high-performing quality assurance teams, meeting strategic business targets across product manufacturing and distribution
- Organised regular review meetings to discuss quality performance metrics and set improvement goals
Test Architect
CoreFlex Solutions Pvt. Ltd.
01.2016 - 11.2022
- Worked for the client BMO and managed a team of 15 members
- Responsible for the project deliverables, planning, estimation and design and development of test cases and automation scripts
- Formulating the automation strategy, selection of tools and technologies, and execution of product test automation encompassing unit, component, and feature testing
- Sharing best practices in automation, focusing on framework development, and script maintenance, and set rigorous standards for the team to create consistently maintainable automation and automation subsystems
- Creating and conveying the vision, high-level roadmap, and overall architecture for test automation
- Crafted detailed reports summarising findings and recommendations, guiding clients towards informed decision-making
- Supported clients during periods of organisational restructuring, minimising disruption and maintaining morale
- Acted as the primary point of contact for clients, offering ongoing support and advice post-implementation of solutions
- Managed project timelines and resources, ensuring successful delivery of consultancy projects within agreed deadlines
- Established strong relationships with clients, becoming a trusted advisor and consistently exceeding service expectations
- Collaborated with cross-functional teams to ensure a cohesive approach to meeting client expectations
- Organised and led training sessions for clients on new systems and processes, ensuring seamless adoption
- Conducted periodic project reviews and audits and maintaining accurate and timely project reporting
Senior Software Test Engineer
Aris Global
08.2014 - 12.2015
Software Engineer
Cisco Video Technology Group, NDS
12.2010 - 07.2014
Consultant Engineer
Sling Media
01.2010 - 12.2010
Education
Master of Computer Application -
Visvesvaraya Technological University
B.V.B Hubli07.2009
Skills
- SQL Server
- Oracle
- Java
- JIRA
- HP ALM
- Bugzilla
- Jenkins
- Java script
- C#
- AWS
- Xamarin
- Git Hub
- SVN
- Selenium (Web Driver & TestNG)
- Appium
- REST-Assured
- AccelQ
- Ranorex
- Test Complete
- SoapUI
- Winapp Driver
- Playwright
- Automation
- Framework Development
- Software Testing & Quality Assurance
- Manual Testing/Regression Testing
- Customer Data Management
- Defect Monitoring
- Project Management
Certification
- Certified Scrum Master from Scrum Alliance
- Certified SFDC Administrator
- Certified Cloud Tester
Timeline
Senior QA Manager
EigenRisk
11.2024 - Current
Associate Consultant/Automation Architect
CGI India Pvt Ltd
06.2024 - 10.2024
Associate Consultant
Allstate India Pvt. Ltd.
11.2022 - 06.2024
Test Architect
CoreFlex Solutions Pvt. Ltd.
01.2016 - 11.2022
Senior Software Test Engineer
Aris Global
08.2014 - 12.2015
Software Engineer
Cisco Video Technology Group, NDS
12.2010 - 07.2014
Consultant Engineer
Sling Media
01.2010 - 12.2010
Master of Computer Application -
Visvesvaraya Technological University
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