Amit Goyal
Gurugram
Summary
Senior QA Manager with 19+ years of experience in Project Management and STLC in U.S. Healthcare Domain with comprehensive experience in managing and improving QA processes to ensure top-tier product quality.
Known for collaborative approach and delivering consistent, reliable results through adaptable strategies.
Exhibits strong analytical and problem-solving skills along with effective communication, test strategizing, test planning/execution and defect tracking.
Proactive in communicating issues, raising risks and mitigation plans using Scrum.
Known for ensuring quality and on time delivery.
Team Leader with demonstrated ability to develop talent, handle difficult situations and manage high performing teams.
Overview
19
19
years of professional experience
Work History
Senior QA Manager
Agilon Health
04.2022 - Current
- Led quality assurance initiatives, enhancing product reliability and customer satisfaction.
- Developed and implemented comprehensive testing strategies for software applications.
- Mentored QA team members, promoting professional growth and skill development.
- Collaborated with cross-functional teams to ensure alignment on quality standards.
- Fostered a collaborative environment within the team by promoting open communication channels and facilitating knowledge sharing sessions among peers.
Project Manager
Conduent Business Services India LLP, Gurgaon
04.2019 - Current
Lead Implementation
Xerox India, Gurgaon
03.2018 - 04.2019
Senior Business Analyst
Xerox India, Gurgaon
05.2014 - 03.2018
System Analyst
ACS – A Xerox Company, Gurgaon
07.2012 - 05.2014
Functional System Analyst
AON Hewitt, Gurgaon
11.2006 - 05.2011
Education
B. Tech. - Electronics & Communications
JMIT, Radaur, Kurukshetra University
Radaur01.2006
12th - Non-Medical
DAV Public School
Rohtak01.2001
10th -
DAV Public School
Rohtak01.1999
Skills
- Project management
- Test Planning/ Test Strategies
- Good Knowledge of AI Tools - Copilot, Chat GPT, Cursor etc
- SQL, Mongo DB, Basic knowledge of Python
- Postman API Suite Testing, Snowflake Schemas & Tables
- JIRA, Team Foundation Server, HR Maestro
- MS Excel, MS Word, MS PowerPoint
- Health Care Knowledge - CCDA/ HL7/ FHIR APIs standards
- Basics of Selenium scripting, Finding X-Path
- Agile methodologies
- Risk analysis and mitigation
- Team building & mentoring
- Data validation
- Quality assurance experience
Affiliations
- Got CSM (Certified Scrum Master) certification.
- Won Runners up Award in Doubles Table Tennis tournament held in Current organization - Agilon Health
- Recently certified from IRA Skills in "Data Analytics, Advanced Excel and Power BI" course
- PMP Exam Prep Seminar by Joseph Philips (35 PDUs - Udemy)
- Lean Six-Sigma Certified Training
- Attended Seminar on Advances in Communications Systems
- Stood 2nd in XII class
- Achieved AE Champion Award at AON Hewitt for stepping out of the current role and delivered brilliantly during Annual Enrollment project.
- Proactively handled additional responsibilities thus achieved Feather in the Cap Award at Xerox.
- Received Eagle Squad award several times for outstanding team work at Conduent Business Services India LLP.
Timeline
Senior QA Manager
Agilon Health
04.2022 - Current
Project Manager
Conduent Business Services India LLP, Gurgaon
04.2019 - Current
Lead Implementation
Xerox India, Gurgaon
03.2018 - 04.2019
Senior Business Analyst
Xerox India, Gurgaon
05.2014 - 03.2018
System Analyst
ACS – A Xerox Company, Gurgaon
07.2012 - 05.2014
Functional System Analyst
AON Hewitt, Gurgaon
11.2006 - 05.2011
10th -
DAV Public School
B. Tech. - Electronics & Communications
JMIT, Radaur, Kurukshetra University
12th - Non-Medical
DAV Public School
PROJECTS UNDERTAKEN
Product Releases for Health care integrations:
- CCDA Ingestion, processing, validation
- HL7 Ingestion, processing and validation
- FHIR APIs (R4, US Core)
Client: Multi-clients (Tier I) – Annual Enrollment & Ongoing Projects,
- Domain: Health Care domain
- Team Size: 21,
- Application: GUI based RKS Sybase System and Web Application,
Client: Multi-clients (Tier II) – Annual Enrollment & Ongoing Projects,
- Domain: Health Care domain
- Team Size: 12,
- Application: GUI based RKS Sybase System and Web Application,
Client: Tier III, – Annual Enrollment & Ongoing Projects,
- Domain: Health Care domain
- Team Size: 8,
- Environment: Mainframe, TBA Tool: HRO Workbench