Summary
Overview
Work History
Education
Skills
Certification
Responsibilities
Timeline
Generic

Pavan Kumar Chaturvedi

Greater Noida

Summary

Experienced Certified SAFe Scrum Master with 10 years of Agile Project Management, Program Management, and Scrum expertise. Strong technical background. Proficient in leading cross-functional teams, driving Agile transformation initiatives, and executing complex programs aligned with strategic and tactical business goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scrum Master / Program Manager

Intraedge
02.2024 - Current
  • American Express
  • Snap Finance

Engineering Lead (Scrum Master)

Persistent Systems Ltd.
07.2021 - 10.2023
  • Thermofisher Scientific

Scrum Master

Invention Star
08.2018 - 06.2021
  • Direct Line Group
  • Schlumberger

Scrum Master

Treebo
02.2017 - 07.2018

Quality Analyst

FIS
10.2015 - 01.2017

Education

Bachelor of Technology - Information Technology

Skills

  • Program Management
  • Project Management
  • Scrum
  • Agile
  • JIRA, Confluence
  • JIRA Align
  • Rally
  • SQL, ETL, Excel
  • AWS Services (IAM, S3, Lambda, EC2 etc)
  • Power BI
  • Office 365
  • SaaS
  • BFSI
  • Healthcare
  • E-Commerce

Certification

  • PMP
  • Certified Scrum Master
  • SAFe Scrum Master

Responsibilities

  • Agile & Project Leadership
  • Led multiple Agile Scrum teams (6-10 developers) across BFSI, Healthcare, and E-commerce domains, delivering enterprise-level digital solutions and mobile applications.
  • Facilitated core Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives, Backlog Grooming) to promote Agile best practices and team maturity.
  • Orchestrated Cross-ART Syncs, Scrum of Scrums and inter-team syncs for alignment, transparency, and proactive risk management in multi-team environments.
  • Spearheaded Agile transformation initiatives, including team assessments, coaching, and embedding tailored Agile frameworks.
  • Delivery & Program Management
  • Managed complex, multi-platform programs with accountability for scope, timelines, and alignment with business and regulatory outcomes.
  • Oversaw release management, risk mitigation, and delivery KPIs (20% increased velocity, almost zero defect leakage, SLA adherence) to ensure operational excellence.
  • Led delivery of programs focused on transactional documents, print fulfillment, and multi-channel communications for US-based financial institutions.
  • Drove mobile app growth initiatives, contributing to 600K+ new downloads (total 1M+ user base).
  • Transformed legacy SDLC teams into high-performing Agile teams, fostering a culture of ownership and continuous improvement.
  • Stakeholder & Change Management
  • Enhanced stakeholder engagement by aligning delivery with business OKRs, KPIs, and strategic outcomes.
  • Coordinated stakeholder demos, CAB meetings, and change management initiatives to support timely and impactful releases.
  • Partnered with cybersecurity, engineering, and client services teams to ensure delivery alignment with organizational priorities.
  • Operations & Analytical Skills
  • Managed operational performance across distributed fulfillment centers (FCs), optimizing outbound productivity and enhancing customer experience.
  • Drove operational improvements using data-driven insights, optimizing team performance and delivery efficiency across Cloud, Data, and SaaS platforms.
  • Collaborated in Agile environments, leveraging SQL, ETL, and Excel for reporting and operational insights.
  • Strong written communication skills with emphasis on clarity, brevity, and data-driven reporting.

Timeline

Scrum Master / Program Manager

Intraedge
02.2024 - Current

Engineering Lead (Scrum Master)

Persistent Systems Ltd.
07.2021 - 10.2023

Scrum Master

Invention Star
08.2018 - 06.2021

Scrum Master

Treebo
02.2017 - 07.2018

Quality Analyst

FIS
10.2015 - 01.2017

Bachelor of Technology - Information Technology

Pavan Kumar Chaturvedi