PAVAN KUMAR D S
Bengaluru
Summary
Focused professional with expertise guiding organizational growth through robust financial strategies and management. Accomplished in recognizing operational inefficiencies and risks and improving internal controls, standards, and procedures. Over extensive background growing organizations.
Overview
6
6
years of professional experience
Work History
Shift Incharge
Kiranakart technologies ( Zepto )
Bengaluru
12.2021 - Current
- Focusing on daily metrics and improving new skills.
- working on customer complaints and planing accordingly to provide best service for costumers.
- Investigated customer complaints and reported findings as needed.
- Handling Ground level operations on daily bases.
- Provided guidance and support to employees in their day-to-day duties.
- Creating weekly roaster of Ground level staff.
- Creating checklist for daily activity and Control defects.
- Supporting and guiding the team on improving their metrics as per the KRA.
- Created systems for tracking inventory levels and order fulfillment.
- Doing self audits and tacking actions and planing to fix the errors in inventory
- Having 8K SKU’s which includes FMCG, Electronics, FnV, Dairy products and Meat on 5000 sft of dark store with 15 to 18 manpower on my under.
- Maintained records of all operational activities.
- Monitored staff performance and provided feedback for improvement.
- Prepared reports on daily operational performance metrics.
- Resolved customer complaints in a professional manner while upholding company policies.
- Resolved customer service issues by providing effective solutions.
Inventory Executive
Udaan (Pickly)
Bengaluru
04.2021 - 12.2021
- Stock Receiving daily bases from warehouse.
- Damage, expiry and Quality reject stock sending return to the Warehouse.
- Doing GRN and Stock live for cx on real time.
- Maintaining FIFO and Stock refilling to the bins on time.
- Doing PSV and QC on hourly bases to control Defects and maintain inventory hygiene.
- Clearing RTO orders on realtime and adding Quality checked products to the good inventory.
- Coordinating with pickers and packers taking review over inventory to know facing any challenges on finding products and new implements.
- Coordinating with Last mail for find non returned canceled orders by DEs and making RCA for cancellation.
Inventory Executive on Prime Play Installation
ANI technologies Pvt Ltd ( Ola Cabs )
Bengaluru
03.2018 - 05.2020
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
Education
B.com -
Karnataka State Open University
Bengaluru, KA01-2018
II PUC -
Karnataka State Open University
Bengaluru, KA01-2015
SSLC -
Junior High School
Bagepalli01-2013
Skills
- Inventory Control
- Operations Management
- Schedule Management
- Inventory Auditing
- Team Development
- Process Improvements
- Relationship Building
- Handling Customer Complaints
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Telugu
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Shift Incharge
Kiranakart technologies ( Zepto )
12.2021 - Current
Inventory Executive
Udaan (Pickly)
04.2021 - 12.2021
Inventory Executive on Prime Play Installation
ANI technologies Pvt Ltd ( Ola Cabs )
03.2018 - 05.2020
B.com -
Karnataka State Open University
II PUC -
Karnataka State Open University
SSLC -
Junior High School
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