Pavani Devella
Nizamabad
Summary
Highly skilled as Senior Executive Assistant and Sr.technical associate with overall 6.7years of experience providing comprehensive support to executives, entrepreneurs, and businesses. Proficient in administrative tasks, project management, customer service.
Adept at utilizing various tools and technologies to streamline operations and enhance productivity. Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office GSuites. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
7
7
years of professional experience
Work History
EXECUTIVE ASSISTANT
Randstad
Hyderabad
08.2024 - Current
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Maintained confidential records and files related to executive operations.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Performed data entry tasks into various software programs including spreadsheets.
- Monitored incoming emails and responded accordingly in a timely manner.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team. Supporting leaders through mail chat and calls
- Managing food/refreshments orders etc (only if leaders visiting local branch with team)
- Coordinating vendor visits by Room booking/escorting etc.
- Co Coordinating with different teams (Logistics/security etc.)
- Coordinating with courier team
- Coordinating with visa team if required
- Concur travel requests, tickets/hotel/cab booking, ng, etc. for individual and group
- Filing expenses in concur Submitting the reports for audit
- Scheduling the day as the er leader’s time zones and availabilities
- Making international calls to vendors to recover the bills and receipts of leaders.
EXECUTIVE ASSISTANT
Genpact
Hyderabad
03.2022 - 07.2024
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team
- Maintained confidential records and files related to executive operations
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team. Supporting leaders through mail chat and calls
- Managing food/refreshments orders etc (only if leaders visiting local branch with team)
- Coordinating vendor visits by Room booking/escorting etc.
- Co Coordinating with different teams (Logistics/security etc.)
- Coordinating with courier team
- Coordinating with visa team if required
SR.TECHNICAL ASSOCIATE
Tech Mahindra
Hyderabad
12.2020 - 03.2022
- Provided technical support to customers on a wide range of products and services
- Developed test plans for new software releases
- Maintained extensive documentation for all customer issues, solutions, and processes
- Performed troubleshooting of network connections and other system components
- Assisted in managing day-to-day operations, including scheduling, email management
- Handled invoicing, billing, and expense tracking, ensuring accurate financial records
- Knowledge of usage of MS Office
- Ability to handle pressure and a natural go getter
- Understanding of Tools such as Classic Salesforce, Lightning Salesforce, Zen desk tools would be an added advantage
- Interact with customers and provide information in response to queries, concerns, and requests
- 100% Adherence to Business Rules, Standard processes and procedures
- Identify and priorities issues based on the Severity
- Escalate priority issues per Client specifications to the immediate lead as applicable
- Provide inputs on process changes and best practice
EXECUTIVE ASSISTANT
Genpact
Hyderabad
03.2018 - 06.2020
- Assisted in managing day-to-day operations, including scheduling, email management
- Handled invoicing, billing, and expense tracking, ensuring accurate financial records
- Knowledge of usage of MS Office
- Ability to handle pressure and a natural go getter
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team. Supporting leaders through mail chat and calls
- Managing food/refreshments orders etc (only if leaders visiting local branch with team)
- Coordinating vendor visits by Room booking/escorting etc.
- Co Coordinating with different teams (Logistics/security etc.)
- Coordinating with courier team
- Coordinating with visa team if required
- Concur travel requests, tickets/hotel/cab booking, ng, etc. for individual and group
- Filing expenses in concur
- Submitting the reports for audit
- Making international calls to vendors to recover the bills and receipts of leaders
- Calendar management:
- Scheduling the day as the er leader’s time zones and availabilities.
Education
B.COM - Commerce
NALANDA DEGREE COLLEGE
Nizamabad, India07.2015
INTER - CEC
ZP JUNIOR COLLEGE(VARNI)
07.2010
SSC -
ZPHS(VARNI)
01.2008
Skills
- MS Office
- Internet knowledge
- Windows operating
- Meeting planning
- G Suites
Accomplishments
- Star performer of the year award, 2019
- Star performer of the year award, 2022
- The performer of the year award, 2023
- The performer of the year award, 2024
Disclaimer
Hereby declare that the information furnished above is true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 05/17/93
- Gender: Female
- Nationality: Indian
Personal Traits
- Self-motivated person with excellent interpersonal skills.
- Emotional Intelligence
- Positive thinking
- Patience to handle the situation
- Adaptability to any kind of climate.
- Mentorship
Languages
English
First Language
Telugu
Proficient
C2
Hindi
Upper Intermediate
B2
Tamil
Upper Intermediate
B2
Timeline
EXECUTIVE ASSISTANT
Randstad
08.2024 - Current
EXECUTIVE ASSISTANT
Genpact
03.2022 - 07.2024
SR.TECHNICAL ASSOCIATE
Tech Mahindra
12.2020 - 03.2022
EXECUTIVE ASSISTANT
Genpact
03.2018 - 06.2020
B.COM - Commerce
NALANDA DEGREE COLLEGE
INTER - CEC
ZP JUNIOR COLLEGE(VARNI)
SSC -
ZPHS(VARNI)