Pavan Kumar Deevi
Hyderabad
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Digital Interaction Advisor
247.ai
Hyderabad
10.2020 - Current
1)Dealing with customers on chats, regarding the issue like technical support remotely, billings disputes and sales of packages and equipment as well.
2) Provide support to customers with all kinds of product issues, concerns and any help in transferring of services from one equipment to other or with transfer of ownership as well.
Education
B.Tech - Civil Engineering
Bharat Institute of Engineering And Technology
Hyderbabad 09.2011 - 10.2015
Skills
Creative problem solving
Technical Support
Accomplishments
- Achieved results by completing task with accuracy and efficiency.
- Have topped Csat score for general agents category for two months continuously.
Timeline
Digital Interaction Advisor
247.ai
10.2020 - Current
B.Tech - Civil Engineering
Bharat Institute of Engineering And Technology
09.2011 - 10.2015