Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pavan Sai Konatham

Hyderabad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Senior Associate- Technical Support

Techmahindra
02.2022 - 03.2024
  • Achievements/Tasks - Resolving network issues-Common tasks include troubleshooting network problems and addressing urgent customer concerns
  • Monitoring Systems- This responsibility involves monitoring the systems and networks to identify potential issues before they escalate
  • Maintaining documentation- This documentation enables the company to provide superior customer service and helps it to resolve the problem quickly

Process Associate

Genpact
10.2019 - 10.2021
  • Achievements/Tasks - Strong attention to detail to identify and fix errors and share feedback/insights
  • Focus on accuracy/eye for details
  • Ensure logical and meaningful review of their content curation
  • Excellent time management skills to help increase the number of extractions
  • Domain expertise to work like a subject matter expert and challenge what seems incorrect.

Education

B.com (Computers) -

St. Mary's Centenary Degree College
08.2019

Intermediate (CEC) -

Bhavan Sri Aurobindo College
04.2016

MRR high school (SSC)
04.2014

Skills

  • MS Office Applications
  • Data Entry
  • Team Management and Team work
  • Process Analysis
  • Complex Problem Solving
  • Training and Mentoring

Languages

English
Hindi
Telugu

Timeline

Senior Associate- Technical Support

Techmahindra
02.2022 - 03.2024

Process Associate

Genpact
10.2019 - 10.2021

B.com (Computers) -

St. Mary's Centenary Degree College

Intermediate (CEC) -

Bhavan Sri Aurobindo College

MRR high school (SSC)

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Pavan Sai Konatham