PAVITHRA D S
Chennai
Summary
Dynamic customer service professional dedicated to delivering exceptional support and adept at resolving complex issues. Known for strong communication skills and the ability to adapt seamlessly in fast-paced environments. Highly collaborative team player committed to achieving results while upholding the highest standards of service excellence. Proven track record of enhancing customer satisfaction and fostering positive relationships through proactive problem-solving and a solutions-oriented approach.
Overview
7
7
years of professional experience
Work History
Senior Customer Support Associate
Teleperformance
05.2023 - 03.2025
Customer Support Associate
Sutherland
09.2021 - 11.2022
Customer Support Associate
Akshaya India Tours & Travels Pvt Ltd
03.2018 - 10.2020
Education
B.com - General
First Grade College
05-2017
PUC - Commerce
KGF Pre University, Bangalore
04-2014
Skills
- Customer experience enhancement
- Client-focused inquiry
- Effective time management
- Effective communication
- Client management proficiency
- Analytical problem-solving
Languages
English
Hindi
Tamil
Kannada
Timeline
Senior Customer Support Associate
Teleperformance
05.2023 - 03.2025
Customer Support Associate
Sutherland
09.2021 - 11.2022
Customer Support Associate
Akshaya India Tours & Travels Pvt Ltd
03.2018 - 10.2020
B.com - General
First Grade College
PUC - Commerce
KGF Pre University, Bangalore
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