With a robust background encompassing over 10 years of immersion in Wholesale Lending Services within the banking sector, coupled with proficient people management skills, I bring a unique blend of expertise to the table.
My profile highlights:
Expertise in Banking Operations:
Detail-oriented professional with strong skills in lien perfection and collateral management. Committed to driving operational excellence and regulatory adherence, leveraging advanced banking systems to enhance loan servicing efficiency.
Leadership and Compliance:
Results-driven Operations Manager with expertise in lien perfection, regulatory compliance, and collateral management. Proven ability to lead teams, streamline processes, and enhance loan transaction efficiency.
People Management Skills:
Proven track record of leading and motivating teams to achieve organizational goals and objectives.
Client Relationship Management:
Build and nurture strong, long-lasting relationships with clients and stakeholders.
Operational Excellence:
Drive operational efficiency and process improvements to optimize resource allocation, and enhance productivity.
Throughout my career, I have demonstrated a commitment to excellence, consistently delivering results, and exceeding expectations. I am poised to leverage my extensive experience and leadership skills to drive success in wholesale lending services, while fostering a culture of innovation and collaboration.
⮚ Led a 8-member team to ensure timely loan transactions are performed by meeting regulatory timelines.
⮚ Primarily responsible for processing loan transactions in commercial banking across all the lines of business (Asset Wealth Management, Real Estate Banking & Business Banking).
⮚ Demonstrated effective leadership, contributing to the Leadership team’s success.
⮚ Proficient in Advanced Commercial Banking System (ACBS), Loan IQ (LIQ), Leasepak, Strategy, Vendor Loan System (VLS), and their application in daily loan servicing operations.
⮚ On daily basis handling multiple collateral products i.e., Stocks, Bonds, Securities accounts, Savings & CD accounts.
⮚ Perfecting all type of Collaterals and maintaining the record into the Loan System (ACBS & LIQ) to ensure all the collateral has been tracked to ensure the lien is perfected.
⮚ Handling the Flood Insurance, US Mortgages, Title policy to ensure the lien of the Bank as part of Document Review Team.
⮚ Responsible for Lien Perfection for various LOBs to file UCC, UCC Amendments, UCC Continuations and Terminations.
⮚ Handling the market exceptions with the help of various in-house applications.
⮚ Reaching out to the Market/RM for the required document exceptions or loan related queries.
⮚ Responsible for pledging the loan to Federal Reserve Bank in order to increase the pledge pool.
⮚ Ensure that Security Interest/Lien is perfected on the collateral pledged by the Customer to the Bank is always maintained through appropriate lien perfection method depending on the type of collateral being pledged.
⮚ Manages and facilitates timely resolution of issues and ensure that SLAs are met and SOPs are up to date.
⮚ Supervises the preparation of Monthly EMR’s (Employees Management Reporting) and KPI’s (Key Performance Indicators) for analyzing the team capacity utilization and individual performance for recognitions in RnR’s.
⮚ Validation of employee scorecards and EOD Checklist completion along with analyzing the productive hours tracking for the team versus the volume/production tracking to avoid overtimes in performing the normal BAU.
HAMP Program (US Mortgage):
The Different roles we support and the responsibilities carried out on an organizational level are:
Checking basic eligibility criteria of government plan.
· Processing loan as per investors requirement and guidelines
· Analysing the document requirement based on CFPB (Consumer Financial Protection Bureau) guidelines.
· Validating the income and non-income documents of borrower who is eligible for loan modification.
· Completely underwriting RMA package sent by borrower.
· Calculating various source of income document provided by borrower as per the HAMP & MHA guidelines.
· Running Credit Report of borrower to check FICO score (CIBIL sore) and check occupancy of borrower.
· Providing appropriate resolution to borrower (Approval or Denial of Loan).
· Analysing financial documents