Pavithra Vijay
Chennai
Summary
Research professional with expertise in identifying anomalies, patterns, and trends in complex transactions. Skilled at detecting and reporting suspicious activity related to money laundering and terrorist financing.
Overview
13
13
years of professional experience
Work History
Lead Associate
WNS Global Business Services Private Limited
Chennai
03.2024 - Current
- The prime responsibility is to review and action the alerted cases in level 1.
- Analyzing data trends and out-of-pattern activities, and independently evaluating the information from internal and external data sources to determine a course of action, whether it is a closure or escalation as a case, and communicate the decision clearly and concisely.
- Utilizing AML monitoring tools/systems and reviewing customers' transaction patterns and backgrounds to identify potential money laundering, terrorist financing, and other financial crimes.
- Compose clear summaries of all the findings and recommend cases for closure, or further investigation.
Senior Analyst
Allsec Technologies Private Limited
Chennai
08.2021 - 02.2024
- Performed transaction monitoring, which is a process of checking the customers' transactions based on their criticality.
- Conduct thorough investigations into potentially suspicious financial activity, utilizing various tools and databases.
- Performed in-depth research within banking systems, as well as the open and closed source systems (Internet searches, Lexis Nexis, Accuity, etc.), to investigate customer and transactional activity.
Sr. Representative
Concentrix Daksh Services
Banglore
05.2021 - 08.2021
- Conduct periodic review by ongoing monitoring of business relationships, including the scrutiny of transactions undertaken throughout the course of the relationship, including source of funds, to ensure that the transactions are consistent with the relevant person's knowledge, the customer's business, and risk profile.
- Established risk-based frameworks to guide the CDD process, ensuring a tailored approach to different customer segments.
- Undertake reviews of existing records and keep the documents or information obtained for the purpose of applying CDD measures up to date.
- Perform a proper CDD to ensure that all the records are retained in accordance with the company's retention policy.
Analyst
Standard Chartered Global Business Services
Chennai
03.2015 - 09.2017
- Reviewing transactions as per Correspondent Banking DOI to process risk events in line with the Assess, Analyze, and Act (AAA) process.
- Based on the alerted transactions, we find the profile of the Entities/Individuals, reason for fund transfer, source of fund, relationship between the originator and beneficiaries, verifying the identification document, IP address, negative news search, etc., to determine the suspicious activity.
- Performed thorough investigations into flagged transactions by collaborating with internal teams to gather additional information and documentation, if required.
- In case of any continuous escalations on customers, they are grouped into an internal watch list and kept tracking for those transactions continuously by Standard Chartered Bank's internal watch list group.
- Upon these factors, a Suspicious Activity Report will be prepared by articulating all the information collected during the investigation and submitting them to the appropriate regulatory authorities, as required.
- Approach the customer's bank/relationship manager in case of any unusual transaction pattern followed by the customers and initiate a referral email stating the details of the transactions and ask for the reason for the transactions.
- Highlight and prioritize for customers like Potentially Exposed Persons (PEP), internal watch list, weekly wash transaction customers, etc., and raise for escalations in case of any discrepancies.
Process Associate
Royal Bank of Scotland
Chennai
04.2012 - 12.2014
- Reimburse amount to customer for mis-sold premium, by using various applications, and refund the customer with 8% of their premium amount.
- Investigate client details and check whether the customer has opted for this refund. Ensure that an exact offer has been refunded, as per their requirements.
- Calculate and send a FDL (Final Declaration Letter) to the customer, stating their current offer and updates appropriately. Thereby, the customer will declare their acceptance.
Education
Bachelor of Arts - Mathematics
SDNB Vaishnav College For Women
Chromepet10-2011
Skills
- Comprehensive knowledge in AML/CTF standards and procedures
- Good communication and articulation skills
- Documentation of evidence as per compliance standard
- Superior time management
- Coordinated with multiple regions (US, UK, and UAE) banks/projects
- Good analytical skills with the ability to spot trends and patterns by analyzing customers' profiles, transactional data, and account activity to identify red flags and indicators of potential money laundering activities
- Consistently achieved and exceeded key performance indicators related to the identification and reporting of suspicious activities, contributing to the overall effectiveness of the AML program
- Interacted with the client to understand the project, and finalize its scope
- Assisted new team members by facilitating knowledge transfer, and contributing to the professional development of team members
- Collaborated closely with team members to understand individual strengths and expertise, allowing for strategic case assignment based on the skill sets, and tagged them to achieve the daily target
- Ensured that the team meets the SLA requirement specified in terms of TAT and quality
- Established a knowledge-sharing platform with the team, addressing process-related queries and resolving them with the client via calls and email
- Efficient in mentoring, coaching, and team management
- Review and analyze the quality of the cases performed by the team members
- An initiative had been taken to reduce the QA errors by providing process refresher training and individual feedback
- Attended soft skill training to enhance my knowledge and drive toward work
- Offered solutions to the management regarding project-related queries
- Conducted and organized web-based training to enhance and improve the knowledge of the team members in and around the domain areas
- Ensured that all escalations were routed in a timely manner
Affiliations
- Efficient in Mentoring, Coaching and team management.
- Review and analyze the Quality of the cases performed by the team members.
- Initiative had been taken up to reduce the QA errors by providing the process refresher training and individual feedbacks.
- Offered solutions to the management regarding project-related queries.
- Conducted and Organized Web based trainings to enhance and improve knowledge of the team members in and around the domain areas.
Accomplishments
- Awarded as best worker in standard chartered bank for reducing the number of errors in the team and also received a appreciation mail from onshore team
- Have been best performer multiple times for achieving 100% production with accurary
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Timeline
Lead Associate
WNS Global Business Services Private Limited
03.2024 - Current
Senior Analyst
Allsec Technologies Private Limited
08.2021 - 02.2024
Sr. Representative
Concentrix Daksh Services
05.2021 - 08.2021
Analyst
Standard Chartered Global Business Services
03.2015 - 09.2017
Process Associate
Royal Bank of Scotland
04.2012 - 12.2014
Bachelor of Arts - Mathematics
SDNB Vaishnav College For Women
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