Pavithran RV
KYC Client Specialist
Mumbai
Summary
Results-oriented professional with over 13+ years of experience, demonstrating strong skills in taking initiative. Specialist - Client Delivery at Standard Chartered Bank in India. Strong leadership, communication, and people skills to establish rapport with staff and management at all levels. Proficient in KYC Operations and Client Management, showcasing technical expertise in these areas.
Overview
17
17
years of professional experience
Work History
Specialist - Client Delivery
Standard Chartered Global Business Services Private Limited (SCB India)
5 2022 - Current
- Function as a service partner, work together with RMs, Product Sales, Operations, and other key internal stakeholders to solve client channel issues and show opportunities to improve overall service for the clients
- Supplying quality support and advice to Relationship Managers (RM’s) within all units found in Standard Chartered Bank [India] on all documentation related matters, including the origination of documentation for client where needed
- Performing all relevant onboarding processes, Conduct checks on CDD as applicable and Work in partnership with all relevant stakeholders effectively within the end-to-end CDD process Own and drive execution of processes, collaborating closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases
- Escalating or enforce the compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies, and regulations Supplying effective orientation / guidance to new joiners on the bank’s policies/procedures/processes to ensure their successful assimilation into the team and the bank Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank
- This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Team Lead - Customer Due Diligence
Standard Chartered Global Business Services Private Limited (SCB GBS – India)
03.2019 - 05.2022
- Customized research activity undertaken for different client segments - the same validated for on boarding clients through the process of raising CDD profiles
- Primary function involves on-boarding new to the bank clients & ongoing reviews of SDD & EDD clients (Corporate & Regulated FIs) as per the policy
- Conducting searches through available systems (screening) & from public domain to show the risks associated with the clients through adverse news & PEP links
- Process, where relevant information about the customer is collected and evaluated for any potential risk for the organization or money laundering/terrorist financing activities
- Understand and follow all relevant policies and procedures issued by the Group To ensure that AML principles for Correspondent Banking are strictly adhered to and Enhanced Due Diligence is conducted by the operations and any suspicions are escalated promptly.
Senior Executive - Customer Due Diligence
Teleperformance (India)
02.2012 - 12.2018
- Verifying KYC Documents of Individuals like Passport, Visa, Address proof, CP form, PEP form, Etc., Verifying KYC Documents of entities like Trade license, COI, COR, CP form, Site visit memo, Etc., Conducting Sanction check against Individuals and Entities on World check, Etc., Coordinating with compliance for necessary approvals before going ahead with Account opening
- To execute the process, we must follow various guidelines which are given Financial Conduct Authority (A Governing Body of UK & Dubai)
- Ensure that we satisfy our regulatory requirements in respect of KYC and Current Money Laundering Legislation/Regulations
- Categorizing accounts based on the business activity, Origin of registration, Source of Capital Income, Shareholding structure, Trading countries, Etc.
Executive - Customer Due Diligence
HSBC (India)
12.2010 - 02.2012
- Adept in understanding the exact requirements of customers through effective conversation with them
- Ensured customer issues are promptly addressed, documented, and resolved in a prompt and professional manner and passed them to correct channels
- Accountable for processing diverse types of KYC documentation for Corporate Banking
- Accountable for reappraisal, inspection, and modification of documents to achieve the regulatory standard and specifications wished by the client
- Extend high-end technical support and ensure high customer satisfaction levels through prompt resolution of their problems
- To Collect and collate data, generate periodic reports, and conduct value added analysis of reports to help strategy planning.
Executive - Funds Transfer (Payments Ops)
TCS E-Serve (India)
04.2008 - 08.2010
- Processing the payments of the customers via WINS for all the currencies over the world by transferring funds based upon the customer request, like it can domestic, international, or internal payments for Countries like UK, Switzerland, UAE, Etc
- Using Global bank search application, to find out the correspondent or intermediary banks
- Validating the Signature and indemnity check
- Conducting defect analysis and naming the cause of errors.
Education
Skills
Analytical
Personal Information
- Date of Birth: 03/30/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my knowledge.
Timeline
Team Lead - Customer Due Diligence
Standard Chartered Global Business Services Private Limited (SCB GBS – India)
03.2019 - 05.2022
Senior Executive - Customer Due Diligence
Teleperformance (India)
02.2012 - 12.2018
Executive - Customer Due Diligence
HSBC (India)
12.2010 - 02.2012
Executive - Funds Transfer (Payments Ops)
TCS E-Serve (India)
04.2008 - 08.2010
Specialist - Client Delivery
Standard Chartered Global Business Services Private Limited (SCB India)
5 2022 - Current
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