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Pawan Kumar
Territory Sales Lead - Gujarat
Ahmedabad
Summary
Adept individual with more than 7 years working as Manager for 60Lac revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Territory Sales Lead
Treebo Hotels
Ahmedabad, India
06.2023 - Current
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Increased overall sales by developing and executing effective territory sales strategies.
- Addressed customer concerns promptly and effectively, fostering a positive reputation for company within industry.
- Built strong relationships with key clients through consistent communication and excellent customer service.
- Managed over 50+ calls and 10+ physical meetings
City Head
Wildcraft
Ahmedabad, India
11.2022 - 06.2023
- Elevated city reputation through proactive marketing initiatives showcasing its unique offerings and vibrant community spirit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Improved interdepartmental communication for smoother operations and better resource allocation.
- Fostered positive work environment for city employees, leading to increased job satisfaction and retention rates.
- Monitored and supported bidding and proposal process.
- Oversaw successful completion of city projects, ensuring their timely delivery and adherence to budgetary constraints.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reported issues to higher management with great detail.
Team Manager
Mahindra Holidays & Resorts India Ltd
Ahmedabad, India (Remote)
11.2018 - 12.2022
- Developed high-performing team by recruiting top talent, providing ongoing training, and fostering positive work environment.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Field Sales Executive
Paytm Payments Bank
Jaipur, India (Remote)
12.2017 - 10.2019
- Monitored service after sale and implemented quick and effective problem resolutions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Attended industry events and conferences to increase brand awareness while networking with potential prospects for new business opportunities.
- Achieved sales targets consistently by implementing strategic selling techniques and utilizing excellent negotiation skills.
- Set and achieved company defined sales goals.
- Maximized product exposure by conducting in-store demonstrations and training sessions for retail staff.
- Enhanced customer satisfaction levels with proactive follow-ups, after-sales support, and regular check-ins on performance metrics.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Trained new employees on customer service, money handling and organizing strategies.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Expanded client base through effective prospecting, lead generation, and territory management.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Senior Tele-Team Manager
Sidhi Vinayak Telelink Pvt Ltd
Jaipur, India (Remote)
07.2014 - 02.2016
- Developed high-performing team by recruiting top talent, providing ongoing training, and fostering positive work environment.
- Reduced employee turnover rates with targeted retention initiatives, including competitive compensation packages and career advancement opportunities.
- Established team priorities, maintained schedules and monitored performance.
- Launched quality assurance practices for each phase of development
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
Education
B.Tech - Mechanical Engineering
Pratap University
Jaipur, India 05.2012 - 06.2016
Skills
Team building
Reliability
Business Planning
Sales tactics
Performance Evaluation
Employee Coaching
Negotiation expertise
Relationship Building
Adaptability and Flexibility
Sales Presentations
Territory expansion
Team building
Interests
Bawling and Volleyball
Timeline
Territory Sales Lead
Treebo Hotels
06.2023 - Current
City Head
Wildcraft
11.2022 - 06.2023
Team Manager
Mahindra Holidays & Resorts India Ltd
11.2018 - 12.2022
Field Sales Executive
Paytm Payments Bank
12.2017 - 10.2019
Senior Tele-Team Manager
Sidhi Vinayak Telelink Pvt Ltd
07.2014 - 02.2016
B.Tech - Mechanical Engineering
Pratap University
05.2012 - 06.2016