Pawan Kumar
Summary
Dynamic professional with extensive experience in insurance sales support at Energise Insurance Brokers Pvt. Ltd. Proven track record in enhancing customer satisfaction through effective issue resolution and service excellence. Proficient in MS Excel and adept at maintaining accurate client records, driving operational efficiency, and fostering strong client relationships.
Overview
13
13
years of professional experience
Work History
Executive Sales Support
Energise Insurance Brokers Pvt. Ltd.
01.2025 - Current
- Handle Quotations, issuance, renewal, Endorsement and updates for insurance policies and documentation
- Maintaining business MIS and Policy Inward Process
Executive Opration
AAPT Insurance Brokers Pvt. Ltd.
02.2023 - 12.2024
- Handle Quotations, issuance, renewal, Endorsement and updates for insurance policies and documentation
- Maintaining business MIS and Policy Inward Process
Team Leader
Insurance Services Group
07.2013 - 02.2023
- Address complex client inquiries and ensure customer issues are handled promptly and professionally
- Maintain high standards for communication and service throughout the team
- Handle Quotations, issuance, renewal, Endorsement and updates for insurance policies and documentation
- Maintain client records, oversee data entry, and ensure database accuracy for all policy
- Assist policyholders and stakeholders, resolve inquiries, and provide ongoing support for claims and policy management
Marketing Executive
Indian Hotel Academy
08.2012 - 06.2013
- Coordinated advertising and communication campaigns across multiple platforms
- Analyzed market trends and competitor activities for strategic planning
Education
Bachelor of Arts -
Dr. Ram Manohar Lohia Awadh University
Uttar Pradesh12th -
S R I C
Sadahi, Ambedkar NagarHigh School Diploma -
Janta I C
Maharua, Gola, Ambedkar NagarSkills
- MS Word, MS Excel, MS PowerPoint, Internet
- Team player
- Customer relationship management
- Issue resolution
- Problem solving
- Service excellence
- Time management
Personal Information
- Date of Birth: 05/06/92
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Executive Sales Support
Energise Insurance Brokers Pvt. Ltd.
01.2025 - Current
Executive Opration
AAPT Insurance Brokers Pvt. Ltd.
02.2023 - 12.2024
Team Leader
Insurance Services Group
07.2013 - 02.2023
Marketing Executive
Indian Hotel Academy
08.2012 - 06.2013
Bachelor of Arts -
Dr. Ram Manohar Lohia Awadh University
12th -
S R I C
High School Diploma -
Janta I C