Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Pawan Kumar

Pawan Kumar

Summary

Dynamic professional with extensive experience in insurance sales support at Energise Insurance Brokers Pvt. Ltd. Proven track record in enhancing customer satisfaction through effective issue resolution and service excellence. Proficient in MS Excel and adept at maintaining accurate client records, driving operational efficiency, and fostering strong client relationships.

Overview

13
13
years of professional experience

Work History

Executive Sales Support

Energise Insurance Brokers Pvt. Ltd.
01.2025 - Current
  • Handle Quotations, issuance, renewal, Endorsement and updates for insurance policies and documentation
  • Maintaining business MIS and Policy Inward Process

Executive Opration

AAPT Insurance Brokers Pvt. Ltd.
02.2023 - 12.2024
  • Handle Quotations, issuance, renewal, Endorsement and updates for insurance policies and documentation
  • Maintaining business MIS and Policy Inward Process

Team Leader

Insurance Services Group
07.2013 - 02.2023
  • Address complex client inquiries and ensure customer issues are handled promptly and professionally
  • Maintain high standards for communication and service throughout the team
  • Handle Quotations, issuance, renewal, Endorsement and updates for insurance policies and documentation
  • Maintain client records, oversee data entry, and ensure database accuracy for all policy
  • Assist policyholders and stakeholders, resolve inquiries, and provide ongoing support for claims and policy management

Marketing Executive

Indian Hotel Academy
08.2012 - 06.2013
  • Coordinated advertising and communication campaigns across multiple platforms
  • Analyzed market trends and competitor activities for strategic planning

Education

Bachelor of Arts -

Dr. Ram Manohar Lohia Awadh University
Uttar Pradesh

12th -

S R I C
Sadahi, Ambedkar Nagar

High School Diploma -

Janta I C
Maharua, Gola, Ambedkar Nagar

Skills

  • MS Word, MS Excel, MS PowerPoint, Internet
  • Team player
  • Customer relationship management
  • Issue resolution
  • Problem solving
  • Service excellence
  • Time management

Personal Information

  • Date of Birth: 05/06/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Executive Sales Support

Energise Insurance Brokers Pvt. Ltd.
01.2025 - Current

Executive Opration

AAPT Insurance Brokers Pvt. Ltd.
02.2023 - 12.2024

Team Leader

Insurance Services Group
07.2013 - 02.2023

Marketing Executive

Indian Hotel Academy
08.2012 - 06.2013

Bachelor of Arts -

Dr. Ram Manohar Lohia Awadh University

12th -

S R I C

High School Diploma -

Janta I C
Pawan Kumar