Pawan Kumar
Gurgaon
Summary
12 years of extensive and comprehensive experience in Network Implementation, Troubleshooting, Monitoring and maintenance of large-scale network. Certified network professional in route and switch.
Overview
3
3
Certifications
12
12
years of professional experience
Work History
Senior Associate
Ciena India Pvt Ltd
01.2024 - Current
- Configuring, managing and troubleshooting issues pertaining to static routing, dynamic routing protocols such as EIGRP/OSPF/BGP/MP-BGP; policy-based routing, IP SLA/object tracking and MPLS: VRF, MPLS L3 VPNs.
- Managing the operational activities of the data network including design, installation, configuration and maintenance.
- Performing software upgrades and configuration changes to improve device functionality and system reliability.
- Utilised lab equipment and network testing tools (Spirent) to replicate defects, analyse traffic, and identify root causes of technical faults, improving product reliability.
- Supported customers in troubleshooting and diagnosing SAOS platform and network product issues, providing remote technical assistance to enhance customer satisfaction.
- Conducted root cause analysis (RCA) and delivered detailed reports, recommendations, and best practices to customers, aiding in prevention of recurrence.
Technical management Professional
British Telecom
12.2021 - 12.2023
- Configured and troubleshooted data-communication equipment, including routers, switches, and SDWAN devices, ensuring optimal connectivity and performance.
- Provided support to customer to manage enterprise network including Cisco LAN switches, IOS router, C-edge, V-edge.
- Provided support customer to fix end user connectivity issue.
- Worked on cEdge (ISR 4431) devices, vManage, and vSmart controllers to troubleshoot end to end connectivity issue in network.
- Provided Level 3 support for multiple global customers as part of data team, resolving complex issues to ensure seamless network operations.
- Upgraded routers and switches, including VSS, stack, and standalone switches.
- Experience of end to end troubleshooting for routing issue in network.
Network Administrator
Tata Consultancy Services
01.2019 - 09.2021
- Managed the operational activities of the data network including design, installation, configuration and maintenance for Enterprise Network.
- Provided support to customer to fix the reported issues related to network connectivity in LAN/WAN and end user connectivity issue.
- Provided support to customer to manage network devices including WLC, AP, ISE, ACS, switches, router, SDWAN edge device, F5, Nexus.
- End to End troubleshooting of customer's Network connectivity including DMVPN, EIGRP, OSPF, BGP, VRF, MP-BGP and QOS.
- Configuration and troubleshooting of switching protocols like VLAN, VTP, DTP, STP, Ether Channel, VPC, VDC, VRRP, NAT, DHCP, SNMP and TACACS.
- Coordination with Internal teams for Network related issues, i.e Optical Transport team for optical Network and Onsite team for other network issues.
- Coordinated with different Service Provider (Cisco, F5 and Silver-Peak) and opening tickets & troubleshoot with them to fix appliance related issue.
- Commissioned and decommissioned remote site networks to ensure seamless connectivity.
- Working knowledge of monitoring tool Solarwind and Manage Engine.
IP Network Engineer
AIRTEL
06.2016 - 12.2018
- Executed final configuration and service delivery for Bharti Airtel network.
- Configuration and end to end testing of MPLS circuits.
- Configuration of L3VPN and L2VPN over MPLS backbone cloud.
- Configured PE and CE routers based on specific customer requirements including BGP, MP BGP, MPLS, OSPF, ISIS, SR, VPN, VRRP, MCLAG NNI, L3VPN, L2VPN and MPLSTP.
- Configuration of mobility and B2B links.
- Managed payroll records efficiently.
- 1. Aerial Telecom Solutions Pvt.Ltd. (April 2018 - Dec 2018)
- 2. Sampark Sofware Solutions Pvt. Ltd. (Nov 2017 - April 2018)
- 3. Teamlease (March 2017 - may 2017)
- 4. DSP (June 2016 - Feb 2017)
Network Engineer
Reliance Jio
03.2015 - 04.2016
- Configured and troubleshooted Cisco ASR series routers to ensure optimal network performance.
- Commissioning/Decommissioning/IOS Upgrade of cisco router on site.
- Commissioning/Decommissioning of eNodeb.
- Fiber connectivity testing and diagnostic with OTDR and LSPM for local/NLD routes.
- Working knowledge on POE Switches, SMPS & Testing LAN Cable and End to End delivery of data inside LAN. Mounting Rack, Managing internet services & Network Devices.
- Managed payroll processes for Pratap Technocrats
Network Engineer
AIRTEL
06.2014 - 02.2015
- Managed DSL network connectivity, ensuring reliable service continuity for customers.
- Configured CPE routers to align with customer requirements, enhancing service delivery.
Education
B. Tech - EEE
LINGAYAS UNIVERSITY
Faridabad, Hr.01-2014
12th -
Yaduvanshi Shiksha Niketan
Mahendergarh, Hr.01-2009
10th -
Canal Valley Public School
Rewari, Hr.01-2007
Skills
- Routing: Static Routing, OSPF, EIGRP, ISIS, BGP, QOS
- Switching: VLANs, VTP, STP, RSTP, EtherChannel, DHCP
- High availability protocols
- Extensive hardware experience
- VPN technologies
- SD-WAN solutions
- Network monitoring tools
- Product supported: Cisco, Cien, Viptela, Silver-peak
Certification
CCNA (Routing & Switching) Certification.
Declaration
I do hereby declare that all the information stated above is true to the best of my knowledge and belief. I bear the responsibility for the correctness of the same Place: Gurgaon Pawan Kumar
Personal Details
Father's Name : Mr. Abhey Singh
Mother's Name : Kaushalya Devi
Timeline
Senior Associate
Ciena India Pvt Ltd
01.2024 - Current
Technical management Professional
British Telecom
12.2021 - 12.2023
Network Administrator
Tata Consultancy Services
01.2019 - 09.2021
IP Network Engineer
AIRTEL
06.2016 - 12.2018
Network Engineer
Reliance Jio
03.2015 - 04.2016
Network Engineer
AIRTEL
06.2014 - 02.2015
B. Tech - EEE
LINGAYAS UNIVERSITY
12th -
Yaduvanshi Shiksha Niketan
10th -
Canal Valley Public School