Pawan Kumar Sharma
Team Lead - Collection
Jodhpur
Summary
Professional having 18+ years of rich & extensive experience in Collection & Recovery across Rajasthan in multiple products. A target achiever team leader having expertise in 90+ bucket cases resolution & vendor management.
Overview
20
20
years of professional experience
1
1
Language
Work History
Sr. Team Lead - Collection
Home Credit India Finance Pvt. Ltd.
10.2016 - Current
- Manage and oversee the Hard Collection process of CL & CD cases having DPD between 90-180 for Jodhpur & Pali Region
- Monitor and analyze key performance indicators related to collections, identifying areas for improvement and implementing corrective actions as necessary.
- Provide regular reports on collection activities, highlighting trends, challenges, and opportunities for optimization.
- Leading a team of 20 collection specialists, providing coaching, mentoring, and training to support their professional development
- Onboarding & Managing External Agencies for Resolution in 180+ Cases
Sr. Field Executive
Kotak Mahindra Bank Ltd.
10.2015 - 09.2016
- Responsible for Agri Business Collection in Jodhpur Region
- Resolution of High DPD Cases
Sr Field Executive
Magma Fincorp Ltd.
05.2014 - 09.2015
- Field Collection of CV & CE Cases for Jodhpur Region
Field Executive
Fullerton India.
05.2008 - 04.2014
- Working as a Field Executive handle STPL, PL, HL, TL, Mortgage loans collections.
Field Executive
Agency Experience.
04.2006 - 04.2008
- Working as a Field Executive Handle BAJAJ (CD) collections Handle HDFC Credit Card Collections
- Handle ICICI Bank (STPL, PL and TW) Collections
- Handle UTI BANK (Home Loan) Collections.
Merchandiser
U.D.V. INDIA PVT LTD.
05.2004 - 03.2006
- Worked as a Merchandiser with a Marketing firm
Education
B.Com. - Finance & Economics
JNVU
Jodhpur (Raj.) 04.2001 -
Skills
Proven track record of success in managing high yield Portfolio
Leading teams through change initiatives and driving continuous improvement efforts
Excellent liaisioning skills in handling Clients & Vendors
Target Oriented Approach
Proficient in Excel and other relevant software tools used in collections management
Timeline
Sr. Team Lead - Collection
Home Credit India Finance Pvt. Ltd.
10.2016 - Current
Sr. Field Executive
Kotak Mahindra Bank Ltd.
10.2015 - 09.2016
Sr Field Executive
Magma Fincorp Ltd.
05.2014 - 09.2015
Field Executive
Fullerton India.
05.2008 - 04.2014
Field Executive
Agency Experience.
04.2006 - 04.2008
Merchandiser
U.D.V. INDIA PVT LTD.
05.2004 - 03.2006
B.Com. - Finance & Economics
JNVU
04.2001 -