PAWAN KUMAR YADAV
Kolkata
Summary
Looking for a challenging career in an organization that will provide me an opportunity to apply skill and Knowledge for advancement of the organization and my continuous growth. I want to achieve high profile Excellence in work and behaviour.
Overview
12
12
years of professional experience
Work History
Sr Manager
Shyam Steel Industries Limited
Kolkata
10.2024 - Current
- Negotiated contracts with shipping companies, reducing transportation costs by 15% while maintaining service quality.
- Developed risk management protocols to minimise the impact of supply chain disruptions on business operations.
- Secured and negotiated mutually-beneficial contracts to support business goals.
- Coordinated with legal teams to ensure compliance with all regulatory requirements during negotiations.
- Delivered solutions to customers based on comprehensive research and needs analyses.
- Monitored service delivery and intervened proactively to correct problems.
- Developed and maintained strong relationships with key stakeholders to facilitate successful negotiations.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Handled customer concerns and escalated major issues to supervisor.
Associate Manager Level2
Xpressbees
Rajkot
08.2023 - 10.2024
- Logistics
- Directed daily operations to achieve maximum efficiency and productivity.
- Negotiated rates and contracts with transportation and logistics providers with favourable outcomes.
- Managed logistics operations, coordinating transportation, warehousing, and inventory control to optimise supply chain efficiency.
- Responded to customer enquiries and complaints regarding delivery issues, maintaining high levels of customer satisfaction.
- Recommended optimal transport modes, routes or frequency to reduce delivery times.
- Coordinated forwarding transportation with external contractors.
- Managed supply chain staff hiring, onboarding, training and appraisals.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Deputy Manager
Mogli Labs India pvt ltd
Kolkata
05.2021 - 08.2023
- Managed logistics operations, coordinating transportation, warehousing, and inventory control to optimise supply chain efficiency.
- Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
- Responded to customer enquiries and complaints regarding delivery issues, maintaining high levels of customer satisfaction.
- Analysed supply chain data to identify trends, forecast demand, and adjust logistics strategies accordingly.
- Confirmed carrier compliance with company policies and procedures for product transit or delivery.
- Oversaw daily operations of warehouse, including inventory management and order fulfilment to meet customer demands.
- Managed a team of warehouse operatives, overseeing daily tasks to boost efficiency and productivity.
- Monitored warehouse equipment, arranging maintenance and repairs to minimise downtime and disruptions.
- Updated warehouse management system data to ensure accurate tracking of stock levels and movements.
- Coordinated with suppliers and transport companies to streamline inbound and outbound logistics operations.
- Performed daily inspection of warehouse grounds for security and safety.
- Conducted regular stock audits, identifying discrepancies and taking corrective actions to maintain inventory integrity.
Senior Associate
Delhivery Pvt LTD
Gurgaon
05.2016 - 05.2021
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Picked orders to meet productivity targets.
- Provided accurate stock reports to warehouse manager to allow for timely reordering.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Managed inventory movements to process incoming shipments and organise storage areas.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
Executive
Delhivery Pvt Ltd
Gurgaon
03.2014 - 05.2016
- Managed the coordination of shipments by contacting external couriers and arranging delivery schedules.
- Trained junior employees and recruits in various warehouse matters such as safety regulations, policies and best practices.
- Conducted daily team meetings to communicate priorities and assign tasks.
- Managed employee matters efficiently and effectively, including work schedules, internal issues and conflicts.
- Improved warehouse productions by providing workers with performance feedback based on observations.
- Ensured warehouse operations performed at optimum efficiency by analysing output reports, making changes when required.
- Used excellent leadership skills to maintain smooth, efficient and proactive operations which increased profits and team motivation.
- Ensured teams met performance, output and other targets by closely monitoring warehouse operations and reports.
- Dispatched and assessed product quality, achieving outstanding customer satisfaction.
- Inspired and motivated warehouse teams in operational improvement, increasing team efficiency.
- Mentored and developed team members in picking techniques, optimising overall team performance.
- Performed daily inspection of warehouse grounds for security and safety.
Education
B.Tech - Computer Science
Dr Mgr educational and Research institute
Chennai, TN01-2013
Skills
- People Management
- Risk management
- Contract negotiation
- Inventory Management
- Administrative Management
- Operation Management
- Petty cash Handling
- Vendor Management
- Logistics Management
- Cost reduction and efficiency
- Data-driven decision-making
Accomplishments
- Ninza Award, 2016-01-01, Delhivery Pvt LTD
- Pratibha Award, 2022-01-01, Mogli Labs India Pvt LTD
Languages
English
Hindi
Hobbies and Interests
- Listening Music
- Reading Books
Timeline
Sr Manager
Shyam Steel Industries Limited
10.2024 - Current
Associate Manager Level2
Xpressbees
08.2023 - 10.2024
Deputy Manager
Mogli Labs India pvt ltd
05.2021 - 08.2023
Senior Associate
Delhivery Pvt LTD
05.2016 - 05.2021
Executive
Delhivery Pvt Ltd
03.2014 - 05.2016
B.Tech - Computer Science
Dr Mgr educational and Research institute