PAWAN SAHU
RAIPUR
Summary
Seasoned Branch Manager with a robust background at United India Insurance Co Ltd, showcasing expertise in insurance underwriting and exceptional relationship-building skills. Achieved favorable policy negotiations and underwriting decisions, leading to recognized customer service excellence. Demonstrated reliability and a proactive approach in resolving complex issues, enhancing operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
United India Insurance Co Ltd
Raipur
08.2024 - Current
- Coordinated with sales teams to develop mutual approaches to problems and opportunities.
- Provided guidance to staff members on regulatory compliance issues related to insurance policies.
- Maintained accurate records of all transactions within the agency's database systems.
- Drafted reports on financial results, operational activities, and policy renewal statistics.
Branch Manager
United India Insurance Co ltd
Mumbai
09.2019 - 07.2024
- Reviewed and evaluated commercial insurance applications to determine acceptability of risk.
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents, or brokers.
- Solicited and evaluated insurance applications to approve or decline risks based on company guidelines.
- Collaborated with other departments within the organization to ensure efficient processing of customer applications.
- Negotiated terms with clients in order to achieve favorable results for both parties.
- Provided technical support to other members of the underwriting team.
- Leveraged customers' history, industry, and demographic information to calculate renewal rates.
- Collaborated with sales staff to identify competitive advantages in the marketplace.
- Resolved customer complaints regarding coverage issues or policy disputes quickly and efficiently.
- Participated in meetings with brokers and agents to discuss new business opportunities.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assistant
United India Insurance Co Ltd
Mumbai
02.2016 - 08.2019
- Drafted statements of loss to summarize payments, underlying policy coverages and damages.
- Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
- Maintained up-to-date knowledge of company products and services to provide accurate information to customers.
- Reviewed and evaluated insurance applications to determine acceptability of risk
- Provided guidance to customers on selecting appropriate coverage levels based on individual needs.
Education
B.Tech - Electrical Engineering
VJTI
Mumbai06-2013
Skills
- Insurance underwriting
- Policy negotiation
- Agent support
- Reliability
- Quoting and pricing policies
- Relationship building
Certification
- Licentiate from Insurance Institute of India (LIII)
- Associate from Insurance Institute of India (AIII)
- Fellowship from Insurance Institute of India (FIII)
- Diploma in Fire Insurance from Insurance Institute of India
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
Timeline
Assistant Manager
United India Insurance Co Ltd
08.2024 - Current
Branch Manager
United India Insurance Co ltd
09.2019 - 07.2024
Assistant
United India Insurance Co Ltd
02.2016 - 08.2019
- Licentiate from Insurance Institute of India (LIII)
- Associate from Insurance Institute of India (AIII)
- Fellowship from Insurance Institute of India (FIII)
- Diploma in Fire Insurance from Insurance Institute of India
B.Tech - Electrical Engineering
VJTI
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