Pawan Singh
Pune
Summary
Experienced Senior Analytics Leader with over 10 years of expertise spanning insurance, e-commerce, and financial sectors. Specializing in driving business growth, operational efficiency, and AI innovation through data-driven insights and scalable machine learning solutions. Proficient in leading high-performing teams and delivering impactful solutions in statistical analysis, data visualization, predictive modeling, and ML Ops. Adept at leveraging tools like Python, NLP, Azure Databricks, AWS SageMaker, Power BI, and SQL to develop end-to-end data-driven strategies. Demonstrated excellence in communication and leadership, with a strong focus on aligning advanced analytics and AI initiatives with organizational goals to drive strategic decision-making.
Overview
11
11
years of professional experience
Work History
Senior Manager
Bajaj Allianz
04.2023 - Current
- Spearheaded customer persistency initiatives using machine learning, achieving incremental collection of ₹319 crore.
- Developed robust ML Ops-based system for continuous model performance monitoring and experimentation.
- Designed and deployed analytical solutions, boosting operational efficiency by ~20%.
- Guided business teams in identifying optimal customer targets for campaigns and measuring campaign effectiveness.
- Monitored business growth and critical KPIs through Power BI dashboards development.
Senior Technical Lead - Analytics
HCL Technologies
04.2022 - 03.2023
- Analyzed client needs and developed tailored analytical solutions, including a propensity model to predict customer service renewal likelihood, reducing churn by 10% within quarter.
- Developed and implemented Light-FM hybrid model, improving product recommendation accuracy by 25%.
- Designed dynamic data visualization dashboard, decreasing report generation time by 30%.
- Conducted training sessions on SQL Server, enhancing team members' proficiency and data management skills.
Senior Unit Manager - Analytics
Bajaj Finserv
09.2017 - 06.2022
- Balanced vendor management responsibilities while actively collaborating as team player to achieve project goals.
- Developed model for predicting RBI escalations, reducing actual escalations by 30% over the year.
- Designed cross-selling mechanism that generated ₹67 lakh in monthly revenue.
- Utilized clustering techniques like DBSCAN and K-Means for customer segmentation, enabling more effective targeted campaigns.
- Employed forecasting models, including ARIMA, Exponential Smoothing, and FB-Prophet, to optimize agent deployment for managing customer inflow effectively.
Senior Engineer - Analytics
Ennovate C.S.A Consulting Pvt Ltd
09.2016 - 09.2017
- Provide Analytical solution to clients for better business decisions.
- K-Mean consumer segmentation streamlines targeted customer approaches
- Employed logistic regression/random forest for predictive surrender/lapsation modeling
- Constructed a customer data mart utilizing SQL
Data Engineer
Edfo Global
10.2013 - 08.2016
- Conducted e-commerce data analysis and created SSRS reports for business performance monitoring
- Ensured data accuracy and integrity during ETL operations from Excel/CSV to SQL through thorough review and cleansing processes
Education
B.Tech - Computer Science
GBTU - U.P.
Lucknow07.2011
Skills
- Project Management
- Team Management
- Random Forest
- Boosting Algorithms
- Forecasting
- Power-Bi Dashboards
- Pandas/Numpy
- Seaborn
- Natural Language Processing
- Sql Server/Mongo-DB
- Basics of Gen-AI
- Cloud : Azure Data Bricks
- AWS Sagemaker
- ML-Ops / Vertex
Languages
English
Hindi
Timeline
Senior Manager
Bajaj Allianz
04.2023 - Current
Senior Technical Lead - Analytics
HCL Technologies
04.2022 - 03.2023
Senior Unit Manager - Analytics
Bajaj Finserv
09.2017 - 06.2022
Senior Engineer - Analytics
Ennovate C.S.A Consulting Pvt Ltd
09.2016 - 09.2017
Data Engineer
Edfo Global
10.2013 - 08.2016
B.Tech - Computer Science
GBTU - U.P.
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