Pawanjeet Ahir

• Conducting periodic reviews and audits with internal stakeholders and clients to ensure adherence to agreed services and SLA agreements
• Managing delivery of cybersecurity services for 10+ large clients, improving their overall security posture by 30%.
• Leading team of 20 cybersecurity professionals, achieving a 95% team satisfaction rating
• Leading teams responsible for the operations of SIEM and Anti-APT solution deployments
• Managing teams that handle data center solutions and network deployments
• Demonstrating a strong understanding of global standards such as PCI DSS, HIPAA, GDPR, and others
• Supervising bug scrub activities and other checks to ensure the right software is in place for adequate feature provision and monitoring in all required areas
• Developing risk management strategies based on assessments of service delivery, compliance, and operational risks
• Procuring security-related supplies, equipment, and technology
• Assessing risks to mitigate potential incident consequences and developing response plans
• Formulating budgets for security operations
• Preparing reports and delivering presentations on internal investigations, losses, and violations of regulations, policies, and procedures
• Involvement from Pre-sales stage till Billing of any customer
• Storytelling with data, has strong data drawing technique
• Analyzing and evaluating security operations to identify risks and opportunities for improvement through auditing, review, and assessment
• Identifying, investigating, and resolving security breaches.

• Successfully managed 20+ projects of $25M budget from inception to completion of diverse nature.
• Reduced project costs through effective budget management and resource allocation.
• Improved stakeholder communication, resulting in 20% increase in stakeholder satisfaction and achieved 95% client satisfaction rating for consistently delivering high-quality solutions.
• Serves as primary liaison to customers, other vendors, and various Lines of Business within organization associated with project
• Tasked with working on various Request for Proposals (RFPs) and Tenders
• Facilitates joint meetings with customers and vendors to monitor project implementation and ensure no schedule overruns
• Delivers project plan in accordance with scope, timescales, and budget by tracking all activities against plan and all actual costs against budget
• Maintains repository for status reports, work plans, proposals, change requests, and more
• Standardizes project management processes, tools, documentation, and templates
• Monitors project portfolio to ensure timely updates and adherence to performance reporting process
• Provides executive management with up-to-date portfolio-level status reporting
• Conducts financial analysis and manages portfolio 'what-if' scenarios
• Publishes periodic forecasts and reports on portfolio performance.

• Recommended information security enhancements to Client
• Performed root cause analysis in deficient areas to identify and resolve central issues
• Identified, investigated, and resolved reported security vulnerabilities
• Analyzed and evaluated security operations to identify risks and opportunities for improvement through auditing, review, and assessment
• Ensured efficiency and quality of Network & Security operations
• Supervised subordinate security professionals, assigned work, and evaluated performance.

• Troubleshooted security and network problems
• Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers, and directory services security
• Provided detailed technical documentation, including network diagrams, process flow charts and procedural guidelines
• Managed, tracked, and coordinated problem resolution and escalation processes.

• Troubleshooting Network & Telecom issues of the client
• Configuring MGX/IGX for data & voice implementations
• Troubleshooting of MGX/IGX voice & data issues
• Preparing shift updates, day to day operation reports
• Perform functional testing and user acceptance testing.