MBA Dashboard
PAYAL THAKUR
Commercial - Director
Mumbai
Summary
Results-driven Commercial & Finance Professional with 6+ years of experience across media advertising, banking, and investment consulting. Expertise in commercial operations, financial reconciliations, media finance analytics, and stakeholder management, with strong exposure to FCC audits and concurrent audits. Proven track record in managing high-volume reconciliations, driving process efficiencies, and ensuring audit-ready compliance.
Currently leading commercial operations at WPP Media (Mindshare Fulcrum), overseeing complex reconciliations, media activity approvals, and high-impact financial reporting while collaborating with cross-functional teams to enhance accuracy, control, and operational performance.
Overview
14
14
years of professional experience
Work History
Commercial Director
WPP Media (Mindshare Fulcrum)
06.2022 - Current
- Lead CAD reporting and tracker management ensuring audit-ready financial documentation.
- Manage CRM preparation cycles and CPRP reconciliation (N+20 days) across Buying, Channels, Clients and Finance teams.
- Conduct 3-way file reviews and maintain YTD CPRPxGRP and CN/DN trackers.
- Managed EDCPM, Tech, and VD/SB reconciliations and approved TV, Print, and Digital activities.
- Track risk exposure files and support finance teams with payment instructions.
Assistant Manager – Wealth Management
Yes Bank Ltd
01.2022 - 05.2022
- Managed ₹12 Cr+ HNI portfolios delivering tailored financial planning and investment advisory.
Customer Service Executive
IDFC First Bank
09.2020 - 12.2021
- Resolved client queries across liabilities, assets and cards with 90%+ First-Time Resolution.
Customer Relationship Manager
CE Worldwide
08.2019 - 06.2020
- Managed corporate learning & development events and onboarded 3 vendors.
Relationship Manager
Nath Investment Consultancy
11.2015 - 04.2019
- Delivered investment and insurance advisory based on portfolio analysis.
Freelancer
Freelancer
01.2012 - 08.2015
- Managed on-ground coordination for corporate events, exhibitions, movie premieres, and award functions across real estate, jewellery, and corporate sectors
- Handled guest relations and ensured smooth event flow
- Explained real estate projects to clients by presenting key features based on project briefings
- Coordinated with teams for task allocation and ensured efficient execution of event preparations
Education
BMS - Finance
University of Mumbai (KBP College, Vashi)
Vashi01-2014
Skills
- Commercial Operations
- Media Finance & Analytics
- Financial Reconciliation (CAD, CPRP, CRM, AMS, EDCPM, Tech, VD/SB)
- Financial Planning & Risk Management
- Activity Approval & Rate Analysis
- Stakeholder Management
- Performance Reporting
- Dispute Resolution (FTR)
Accomplishments
- Achieved 100% audit clearance in concurrent audits and received recognition for high performance (WPP Media)
- Awarded “Performer of the Quarter” – Q2 & Q3 (IDFC First Bank)
- Onboarded 3 new vendors, improving service capabilities (CE Worldwide)
Software
Salesforce
Vantage
Microsoft Excel & word
Interests
Digital Content Creation, Travelling
Timeline
Commercial Director
WPP Media (Mindshare Fulcrum)
06.2022 - Current
Assistant Manager – Wealth Management
Yes Bank Ltd
01.2022 - 05.2022
Customer Service Executive
IDFC First Bank
09.2020 - 12.2021
Customer Relationship Manager
CE Worldwide
08.2019 - 06.2020
Relationship Manager
Nath Investment Consultancy
11.2015 - 04.2019
Freelancer
Freelancer
01.2012 - 08.2015
BMS - Finance
University of Mumbai (KBP College, Vashi)