Skilled Test Manager offering 15 years of IT Industry experience with focus on Quality Assurance, Business, and System Analysis. Excellent knowledge in SDLC (Software Development Life Cycle), Experienced in entire QA life cycle which includes designing, Developing and execution of the entire QA Process and Documentation of Test Plans, Test Cases and managing User acceptance Testing by performing various types of testing e.g – System , Integration, Regression , performance and volume. Adept at steering projects through various methodologies, including Waterfall, V-Model, and Agile (SAFe 5.0 certified). Bring a strong attention to detail and a commitment to delivering superior results. Adept at collaborating with cross functional teams and leveraging expertise to drive project success.
Overview
16
16
years of professional experience
Work History
Agile Test Manager
Tata Consultancy Services Ltd.
04.2011 - Current
Managed QA team across multiple locations for overall Data-QA delivery
Identified scope of different Database and related testing
Implemented Automation strategy and identified Performance testing scope
Participated in Iteration Planning and Status Reporting to Stakeholders, utilizing Application Lifecycle Management (ALM)
Planned, strategized, and estimated testing efforts, including test documentation
Created scopes for innovations for Performance Enhancement of team
Established Best Practice processes in projects diligently
Forecasted and planned resources for future projects
Performed User Acceptance Testing (UAT) with users to obtain necessary sign off
Planned, coordinated, and controlled various test activities to ensure high-quality deliverables
Handled delivery of testing activities, ensuring alignment with project timelines and goals
Identified new scopes for testing, analyzing project requirements, and devising effective test approaches
Prepared resource allocation and cost estimates for testing projects
Collaborated closely with business and onsite clients daily to align testing activities with project objectives
Kept track of defects and ensured timely resolution for seamless execution and successful project go-live
Planned release windows and cycles across portfolios and components
Communicated crucial release plans and changes to relevant stakeholders
Managed environment, including building and tracking its usage
Documented testing procedures for developers and future testing use
Updated ongoing testing procedures for software to account for changes resulting from post-release patches
Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel
Edited software documentation to increase accuracy and reduce occurrences of user error due to confusing content
Defined testing and acceptance strategies and determined quality assurance benchmarks
Coordinated with off-site staff to verify correct use of test procedures and confirm accurate reporting
Authored and maintained well-organized, efficient and successful manual test cases for entire team
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
Tested functional and compatibility of new programs or updates in comparison to existing applications
Test Manager
RBC Canada
02.2017 - 03.2019
Responsible for Test Planning, Test estimation, test execution and defect Management
Performed regression and system level testing to verify software quality and function before it was release
Responsible for Test approach, planning estimation, test scenarios / scripts, test execution cycle plans
Working as test coordinator between onshore and offshore test team
Responsible for defect management, status reporting
Working closely with Business Team as part of UAT Testing.
Functional Test Lead
Sunlife Financial
09.2014 - 01.2017
Involved in preparation of test plans and test cases
Performed UAT testing for end users
Performed functional testing, end to end testing, regression testing
Tested various financial activities in Oracle Apps, focusing on AP, AR, and GL, along with various customized financial applications.
Quality Assurance, Validation Manager, Quality and Compliance
GE Healthcare
04.2011 - 08.2014
Conducted GxP and ERES Assessment for project
Developed comprehensive Validation Plan, Test Plan, IQ/OQ/PQ Test Summary Reports, and Validation Summary Report
Collaborated with software/systems personnel for various types of application testing, including system, unit, regression, load, and acceptance testing methods
Analyzed formal test results to identify and report defects, bugs, errors, configuration issues, and interoperability flaws
Performed risk analysis and escalated issues to QA management team
Ensured implementation of audit process on projects in accordance with approved quality procedures
Utilized Mercury Quality Centre for writing test cases, executing test cases, and defect reporting
Well-versed with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
Collaborated closely with testers, validating test scripts in accordance with validation guidelines, utilizing methods such as Computer System Validation (GMP, GDP).
Manager - Finance & Accounts
BMW INDUSTRIES LTD.
09.2009 - 03.2011
Successful implementing a new centralized method and strategy for Finance handling.
Assistant Manager - Barclays Finance – Operations
06.2008 - 06.2009
Worked on and maintained Quality of Different cases in a Customized Software.
Skills
Test Managerundefined
Work Authorization
Permanent Resident (PR) of Canada
TN visa of USA
Academic Credentials
Master’s in business administration
Certified Scrum Master
Certified Business Analyst (CCBA in Progress)
SAFe Certified
Six Sigma Green Belt Certification
Member of IIBA - # 150582 & Member of IIBA Toronto chapter
Member of Certified Analytics Professional (CAP)
Timeline
Test Manager
RBC Canada
02.2017 - 03.2019
Functional Test Lead
Sunlife Financial
09.2014 - 01.2017
Agile Test Manager
Tata Consultancy Services Ltd.
04.2011 - Current
Quality Assurance, Validation Manager, Quality and Compliance
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services