Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Payel Dutta Saha

Kolkata

Summary

Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Overview

8
8
years of professional experience

Work History

Sales Executive

Mobel Furniture
Malda
11.2016 - 11.2024
  • Generated reports to summarize sales performance metrics and present findings to management team.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Negotiated contracts with vendors and suppliers to secure advantageous pricing terms.
  • Created brochures and newsletters to promote products or services.
  • Used cold calling and networking to sell products and services.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Presented product demonstrations at trade shows, conferences, and other events.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
  • Operated register, handled cash and processed credit card transactions.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Education

Bachelor of Arts - Political Science

Malda C C GIRLS HIGH SCHOOL
Malda
06-2017

Skills

  • Sales strategy
  • Customer relationship management
  • Contract negotiation
  • Market analysis
  • Sales presentations
  • Customer service
  • Customer segmentation
  • Operations
  • Market trends
  • Cold calling

Languages

Hindi
Intermediate
B1
Bengali
Proficient
C2
English
Beginner
A1

Timeline

Sales Executive

Mobel Furniture
11.2016 - 11.2024

Bachelor of Arts - Political Science

Malda C C GIRLS HIGH SCHOOL
Payel Dutta Saha