Experienced, adaptive and skilled leader bringing 5 years of experience in Software development and team management. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Talented in capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Motivated to learn, grow and excel.