Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Strategic Executive brings expansive experience overseeing telesales operations and growth. Supports lead pipeline with thorough product knowledge and catered recommendations. Develops high-performing teams in alignment with corporate objectives.
Overview
8
8
years of professional experience
Work History
Telesales Officer
Reliance General Insurance company
Hyderabad
11.2018 - Current
Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Analyzed sales data and applied diverse negotiation techniques to leverage client relationships and improve retention.
Followed up on sales leads through outbound calling.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Maintained in-depth understanding of company products and services to make suitable recommendations to customers.
Business Associate
Vertex Customer services pvt ltd
Hyderabad
12.2016 - 03.2018
Targeted potential and past clients to identify new business opportunities.
Identified internal problems and recommended solutions to upper management.
Assisted with drafting business plans and preparing sales presentations.
Education
B Tech - Information Technology
Malla Reddy Institute of Technology
Hyderabad
08.2012
Skills
Script Reading
Remote Access Call Center Software
Documentation and Recordkeeping
Sales Solicitation
Outbound Calling
Languages
English
First Language
English
Proficient
C2
Hindi
Proficient
C2
Telugu
Proficient
C2
Timeline
Telesales Officer
Reliance General Insurance company
11.2018 - Current
Business Associate
Vertex Customer services pvt ltd
12.2016 - 03.2018
B Tech - Information Technology
Malla Reddy Institute of Technology
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YASHRAJ NAGPUREYASHRAJ NAGPURE
Chief Manager- Actuarial at Reliance General Insurance Company LimitedChief Manager- Actuarial at Reliance General Insurance Company Limited