Periyasamy R
Virudhachalam
Summary
To aim high, work hard and achieve goals To know different people with varied cultures and to have an exposure to new environment To be part of an esteemed organization that enriches with knowledge, technology know-how and futuristic advancements that will utilize abilities and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Team Leader
Onward Information Technologies
04.2022 - Current
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Installing and configuring CAS application software and printers.
- Develop and manage effective professional working relationship with clients.
- Coordinate with teams and Co Operative Bank and Application Testing.
- Responding calls with agreed time.
- Maintain all Banking Accounts Like (SB FD RD Loans KCC Borrowings Sundry Accounts etc.,)
- Maintains Main Day book, Trial balance, Balance Sheet and profit & Loss Accounts.
- Give information to Collection team.
- Maintains Main Day book, Trial balance, Balance Sheet and profit & Loss Accounts.
Team Leader
Onward Technologies Ltd
12.2014 - 03.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained database systems to track and analyze operational data.
Customer Support Executive
Onward E Services Ltd
09.2013 - 11.2014
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Provided personalized support to customers by understanding their unique needs and preferences.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
System Operator
IRIS KPO Resourcing Pvt Ltd
01.2013 - 11.2014
- Contributed to successful project completion within budget constraints by providing accurate effort estimations and resource allocations.
Education
Bachelor of Science - BE - Computer Science
Parisutham Institute of Technology And Science
Thanjavur, India04.2012
Skills
- Well Know in Windows Operating System
- Skilled In MS office and Internet Browsing
- Problem-Solving
- Team Supervision
- Work Planning and Prioritization
- Audit reporting
- Account Management
- Technical Support
- Issue Resolution
- Client Support
- Team motivation
- Documentation And Reporting
- Performance Improvement
Accomplishments
- Technical Skit Winner, Symposium by Parisutham Institute Of Technology & Science, Thanjavur In 2011.
- Technical Participation, Symposium by Anjalai Ammal Mahalingam
- Foot Ball Runner, College Annual Sports Day in 2009.
- Relay - 400M Dash Runner, College Annual Sports Day in 2009.
- Miming - Runner, College Annual Day in 2009.
Languages
Tamil
English
Personal Information
- Date of Birth: 02/07/91
- Gender: Male
- Marital Status: Married
Projects
Windows, Three Stage Protection for Distributed Systems, Visual C#.Net & SQL Server Windows, Internet Based Multiuser online Games, HTML & MS Access Windows, Railway Ticket Reservation Based on Smart Card, Asp. Net & SQL Server
Training
- Underwent DOT TECHNOLOGY Training in Accord Info Matrix in 4 months.
- Feel Employable – 3 Day workshop by Trinity Academy in 2011
- In plant Training – NCCT Pvt Ltd.., Chennai in 2011
- Art of living – Sudharsana Kriya, Pranayama
Disclaimer
I hereby declare that all the above statements are true and correct to the best of my knowledge and belief.
Timeline
Team Leader
Onward Information Technologies
04.2022 - Current
Team Leader
Onward Technologies Ltd
12.2014 - 03.2022
Customer Support Executive
Onward E Services Ltd
09.2013 - 11.2014
System Operator
IRIS KPO Resourcing Pvt Ltd
01.2013 - 11.2014
Bachelor of Science - BE - Computer Science
Parisutham Institute of Technology And Science
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