PERIYASAMY V
Chennai
Summary
Proficient in optimizing server operations with a strong focus on implementing ITIL processes, including Change, Incident, and Problem Management. Demonstrated ability to enhance efficiency and reliability within IT infrastructure, resulting in improved business continuity and reduced downtime. Extensive experience in analyzing system performance metrics to identify areas for improvement and drive strategic initiatives. Actively pursuing a Middle/Senior-level role in Server Operations to leverage technical expertise and contribute to organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate consultant
Tata Consultancy Services
09.2022 - Current
- : Associate consultant for ABB project, providing technical support for Windows servers.
- : Configured ADS, DHCP, ADFS, and Infoblox systems; managed domain controllers.
- : Created and managed AD sites, subnets, and GPOs; resolved DNS issues.
- : Deployed WSUS patches monthly on domain controllers and ADFS servers.
- : Developed Runbook documentation and conducted technical training.
- : Analyzed problem tickets and handled escalations effectively.
- : Conducted weekly client meetings to discuss status and issues.
Associate consultant
HCL Technologies Ltd
08.2015 - 09.2022
- AIB: financial services group in Ireland and UK with leading market share.
- Associate consultant role.
- Project: Allied Irish Bank (AIB).
- Technical Support: Windows 2012-2019.
- Successfully migrated Domain Controller from 2012 to 2019.
- Configured Active Directory Domain services, domain controller management, and FSMO roles.
- Managed Active Directory backup configuration and troubleshooting.
- Designed Group Policy Objects and handled AD, DHCP, DNS issues.
- Created and managed GMSA service accounts and ADRMS.
- Installed DFS and managed VMs via Vsphere.
- Oversaw monthly patching and SCOM report monitoring.
- Documented Runbook for support services and escalated problem tickets.
- Coordinated biannual Datacenter Failover Exercise & BCM activities.
- Provided technical training to peers and prepared capacity reports.
- Conducted weekly client meetings on project status and issues.
- Maintained Active Directory team reports for offshore management.
- Handled service requests, incidents, and change management.
- Ongoing projects include DWP, Nutanix, Azure migration, Exchange online.
- Worked on DWP projects and configured GPO based on project needs.
- Created bulk accounts using scripts for application testing.
Senior Administrator
Wipro Technologies
03.2014 - 06.2015
Designation - Senior Administrator
Project: State Street Bank Project - Remote Infrastructure support
Senior Administrator
Sulekha.Com New Media Pvt Ltd, Chennai
03.2011 - 03.2014
Designation - Senior Administrator
Remote Location Support: US, New York & Canada Support.
IT Support Engineer
PCS Technology Pvt. Ltd, Chennai, India
06.2010 - 03.2011
Designation - Technical Support Engineer
IT Support Engineer
Modern Computers, Chennai, India
06.2009 - 05.2010
Designation - Technical Support Engineer
IT Support Engineer
eCAPS Computers India Pvt, Coimbatore, India
05.2008 - 05.2009
Designation - Technical Support Engineer
Responsibilities:
- To Assemble the System and installing software for customer requirements.
- Installation of OS & Software’s.
- Installation & Configuration of Hardware Devices.
Education
Master of Computer Applications -
Hindustan College of Arts & Science
04.2008
Bachelor of Computer Applications - undefined
Nallamuthu Gounder Mahalingam College
05.2005
Skills
- Active directory migration
- Active Directory management
- Windows server administration
- DHCP management
- Azure active directory
- PowerShell scripting
- Group policy administration
- Server migration planning
- File and storage services
- Hyper-v virtualization
- DNS management
Certification
- Microsoft Azure Administrator (AZ-103)
- Microsoft Azure Architect Technologies (AZ-300)
- Microsoft Certified Solutions Associate in 2012 Windows Server (MCSA)
- Microsoft certified Technology Specialist in server 2008 (MCTS)
- Microsoft certified IT Professional in Windows server 2008 (MCITP)
- Advanced Diploma in Computer Hardware and Networking at Ace net.
Languages Known
English
Tamil
Timeline
Associate consultant
Tata Consultancy Services
09.2022 - Current
Associate consultant
HCL Technologies Ltd
08.2015 - 09.2022
Senior Administrator
Wipro Technologies
03.2014 - 06.2015
Senior Administrator
Sulekha.Com New Media Pvt Ltd, Chennai
03.2011 - 03.2014
IT Support Engineer
PCS Technology Pvt. Ltd, Chennai, India
06.2010 - 03.2011
IT Support Engineer
Modern Computers, Chennai, India
06.2009 - 05.2010
IT Support Engineer
eCAPS Computers India Pvt, Coimbatore, India
05.2008 - 05.2009
Bachelor of Computer Applications - undefined
Nallamuthu Gounder Mahalingam College
Master of Computer Applications -
Hindustan College of Arts & Science
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