Perumal Padmanaban
Summary
Possessing over two decades of experience in Information Technology Infrastructure Services, with 14 years specifically at TCS, I am a highly skilled, multidisciplinary, and results-oriented professional. I have extensive experience in project, transition, transformation, delivery, and operational support within mission-critical IT infrastructure environments. Furthermore, I am strong in the meticulous design, architecture, planning, and management of infrastructure services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Neurealm -
Transition Manager & IT Delivery Manager
01.2025 - Current
- Ensured technical delivery of services met quality, scope, and service level agreements.
- Fulfilled changes and customer service requests accurately and promptly.
- Participated in problem resolution efforts and conducted post-incident reviews.
- Prepared and presented weekly, monthly, and quarterly operational reports to customers.
- Established processes based on standard operating procedures for team compliance.
- Submitted monthly performance and communication plans to customers.
- Conducted regular audits of team performance, ticketing, and compliance procedures to identify gaps and provide feedback.
- Managed resource allocation effectively to maintain uninterrupted customer service.
Microland -
Transition & Transformation Manager
08.2024 - 12.2024
- Led transition of IT infrastructure towers for a key client, ensuring seamless integration.
- Executed all transition phases, from knowledge acquisition to steady state, without disruptions.
Sony India Software Center -
IT Project Manager
08.2022 - 06.2024
- Executed various projects, including critical network device upgrades and EOL hardware replacements.
- Collaborated with partners to deliver projects while maintaining cost efficiency.
- Tracked project budgets, ensuring timely receipt and processing of partner invoices.
- Initiated change requests in response to shifts in project scope or costs.
- Led end-to-end project management, including planning, scheduling, and execution.
- Recruited and aligned project teams to enhance productivity.
- Monitored project performance and communicated status updates to stakeholders regularly.
- Maintained procurement processes and resource calendars for accurate availability tracking.
Tata Consultancy Services -
IT Project Manager
01.2008 - 08.2022
- Managed network project for Melbourne Water, ensuring timely delivery and adherence to specifications.
- Directed transition and transformation initiatives for global practice, optimizing operational processes.
- Oversaw transition and delivery for YouTube TV, coordinating cross-functional teams effectively.
- Led network security architecture for Sony Europe and TCS, enhancing security protocols and infrastructure.
Access Frontline Limited -
Network Engineer
01.2007 - 01.2008
- Oversaw Spencer’s Retail Limited data center and hub locations WAN management
HCL Comnet Limited -
Network Engineer
02.2005 - 01.2007
- Provided field support for VSAT and leased line systems across multiple customers.
Skills
- IT infrastructure Delivery Management
- IT Project Management
- Transition & Transformation Management
- Data Center Management
- Network Security
Countries Worked
- Australia
- India
- England
- Belgium
- USA
Certification
- Cisco – CCNA & CCNP
- F5 – LTM & ASM
- Radware
- ITIL
- Scrum Master
Key Highlights
- Handled various global customers as a Project Manager, Transition Transformation Manager & Delivery Manager for IT Infrastructure projects.
- Worked in Offshore Onsite model managing both teams and representing the customer.
- Extensive knowledge of designing, developing, configuring and implementing enterprise networks in diverse environment.
- Ability to work effectively with colleagues and design teams.
- Ability to interact effectively with A-level executives and senior business managers.
- Possess excellent logical and analytical skills.
Timeline
Neurealm -
Transition Manager & IT Delivery Manager
01.2025 - Current
Microland -
Transition & Transformation Manager
08.2024 - 12.2024
Sony India Software Center -
IT Project Manager
08.2022 - 06.2024
Tata Consultancy Services -
IT Project Manager
01.2008 - 08.2022
Access Frontline Limited -
Network Engineer
01.2007 - 01.2008
HCL Comnet Limited -
Network Engineer
02.2005 - 01.2007