Phalguna Stanam
Hyderabad
Summary
Results-driven Technical Sales Engineer with a knack for completing tasks efficiently and productively. Specialize in technical product demonstrations, client relationship management, and strategic sales planning. Excel at communication, problem-solving, and adaptability, ensuring seamless integration of complex solutions to meet diverse customer needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Sales
Robo Silicon Pvt Ltd
Hyderabad
08.2024 - Current
- Developed and implemented strategic sales plans to meet company objectives.
- Created, tracked and reported on key performance indicators for the technical sales team.
- Lead weekly conference calls with customers to address their needs.
- Researched competitive products and services in order to identify opportunities for improvement within our own offerings.
- Negotiated contracts with customers while maintaining a focus on profitability.
- Identified potential new markets and developed plans for entry into those markets.
- Designed presentations of product features, benefits and solutions tailored specifically to each customer's needs.
- Managed all aspects of customer accounts from initial contact through contract closure.
- Developed product knowledge to facilitate quality representation, winning, and retaining accounts from competitors.
- Resolved customer complaints regarding sales and service.
Assistant Manager
usm Infrastructures Pvt Ltd
Hyderabad
02.2022 - 09.2022
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Created presentations outlining product features and benefits to internal stakeholders.
- Collaborated with engineering team to ensure successful product launches.
- Provided technical guidance on product design, usability, scalability, performance and security.
- Negotiated contracts with third party service providers related to the development of products.
Sr Sales Officer
Wipro enterprises Ltd
Hyderabad
02.2021 - 02.2022
- Developed strategies to increase sales and market share.
- Conducted research on competitive products and services.
- Identified customer needs and developed customized solutions.
- Analyzed customer feedback to improve product offerings.
- Built relationships with key clients through regular contact.
- Maintained accurate records of all sales activities and results.
- Generated leads through networking, cold calls, and email campaigns.
- Utilized CRM software to track prospects, manage accounts, and follow up on leads.
- Provided exceptional customer service throughout the entire sales process.
- Developed a comprehensive understanding of company products and services.
- Coached junior colleagues on best practices for lead generation and closing deals.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
- Negotiated contracts and closed agreements to maximize profit.
- Acted as a liaison between the customer and cross-functional internal teams.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
Technical Associate
Hil Industries Ltd (Ck Birla group)
Hyderabad
06.2018 - 02.2021
- Presenting a technical mock-up of products at customer sites.
- Lead generating and converting them into sales.
- Developing and maintaining relationships with existing and new customers.
- Presenting products to consultants for tech approvals.
- Finding out key prospects and sharing details with the sales team.
- co ordinating with sales and technical team for customer satisfaction and smooth process of sales
- Regular site visits and observing work there, how they are using our products, and getting feedback, while giving tech support.
- discussing with clients about products and arranging presentations
Site Engineer
Aryamitra properties and developers ( Ananda homes )
Hyderabad
05.2016 - 06.2018
- Developed detailed designs for civil engineering projects, including roads and bridges.
- Assisted in the preparation of plans, specifications, reports and cost estimates for construction activities.
- Monitored contractor performance to ensure compliance with project plans and specifications.
- Researched relevant regulations pertaining to local building codes and zoning ordinances.
- Collaborated with architects and structural engineers on various aspects of construction projects.
- Provided guidance to contractors regarding best practices for completing civil engineering tasks.
- Assessed the impact of proposed developments on nearby residential areas or businesses.
- Worked closely with government agencies responsible for approving permits related to civil engineering projects.
- Supervised execution of contracts and prepared invoices for projects.
- Supervised and monitored project subcontractors and labor force.
- Tracked project status through steps and complied with safety regulations and design requirements.
- Wrote technical reports documenting project progress and specifications.
- Managed use of materials and equipment to prevent property loss and support availability.
- Resolved unexpected technical difficulties and communicated solutions with clients and representatives.
Education
MBA - Operations Management
Gitam Deemed To Be University
Vishakaptnam05-2023
Bachelor of Science - Generals
Gitam Deemed To Be University
Visakapatnam06-2020
Diploma - Civil Engineering
Annamacharya Institution Of Technology And Science
Hyderabad05-2016
Skills
- Problem-solving abilities
- Technical reporting
- Multitasking Abilities
- Time management abilities
- Adaptability
- Team building
- Communication Skills
- Critical Thinking
- Conflict Resolution
- Deep learning
- Detail orientation
Certification
- Auto cad
- Interpersonal skills development
Languages
Telugu
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Sr. Sales
Robo Silicon Pvt Ltd
08.2024 - Current
Assistant Manager
usm Infrastructures Pvt Ltd
02.2022 - 09.2022
Sr Sales Officer
Wipro enterprises Ltd
02.2021 - 02.2022
Technical Associate
Hil Industries Ltd (Ck Birla group)
06.2018 - 02.2021
Site Engineer
Aryamitra properties and developers ( Ananda homes )
05.2016 - 06.2018
- Auto cad
- Interpersonal skills development
MBA - Operations Management
Gitam Deemed To Be University
Bachelor of Science - Generals
Gitam Deemed To Be University
Diploma - Civil Engineering
Annamacharya Institution Of Technology And Science
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