Listening to music
Phani Kumar Babu Ardhani
Associate
Visakhapatnam,AP
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Talented Associate with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Sr. Associate
Knoah solutions (24-7 in touch)
10.2021 - 6 2022
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Actively participated in organizational development initiatives like workshops or seminars, contributing valuable insights based on experience.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Generated sales reports and presentations for senior management.
- Skillfully negotiated contracts, securing favorable terms for both the organization and its clients while maintaining mutually beneficial relationships.
- Managed customer relations through communication and helpful interactions.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Proactively identified potential risks, developing mitigation plans to minimize impact on project timelines or outcomes.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Associate
Tech Mahindra
12.2018 - 05.2021
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained relationships with customers to maximize sales opportunities.
- Oversaw budget planning and allocation activities, optimizing financial resources to support organizational objectives efficiently.
- Worked varied hours to meet seasonal and business needs.
SUPERVISOR
Shanmuka Engineering Works
08.2017 - 11.2018
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Created and managed project plans, timelines and budgets.
Education
Bachelor of Technology -
Jawaharlal Nehru Technological University
Diploma - undefined
Srinivasa Diploma in Eng.& Tech
Seethanagaram, A.P.SSC - undefined
ST. Joseph's Secondary School
Visakhapatnam, A.PSkills
Programming language : Python and Basics of Java
undefinedCertification
Course completed from Splunk Scheduling Reports & Alerts and Using Fields.
Carrier Objective
I am a creative problem solver with strong quantitative abilities looking for my next big opportunity. I am a detail oriented, self-starter with strong analytic skills. I provide clear information with concise written communication and have the ability to collaborate with others to monitor available information effectively and provide Detail-oriented resolution with a proven ability to prepare accurate reports and learn about new launches.
Roles And Responsibilities
- Identifying customers' needs clarifying information, monitoring, researching every issue and providing solutions.
- Build sustainable relationships and engage customers by taking the extra mile.
- Identify interest and understand customer needs and requirements.
- Provide information on promoted products/services and create a positive image and lead consumers to use it.
- Identifying customers' needs clarifying information, researching every issue and providing solutions.
- Play an active role in the development of the safety culture on the project, making safety a natural part of all work performed.
- Ensure that all subordinates are trained and knowledgeable of specifications and work procedures and that work is being performed in conformance with specified quality requirements.
Personal Information
- Date of Birth: 09/17/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby assure you that the above-given details are true to my belief and to the best of my knowledge.
Interests
Drawing
Photography
Learning languages
Watching movies/series
Timeline
Sr. Associate
Knoah solutions (24-7 in touch)
10.2021 - 6 2022
Associate
Tech Mahindra
12.2018 - 05.2021
SUPERVISOR
Shanmuka Engineering Works
08.2017 - 11.2018
Bachelor of Technology -
Jawaharlal Nehru Technological University
Diploma - undefined
Srinivasa Diploma in Eng.& Tech
SSC - undefined
ST. Joseph's Secondary School
Course completed from Splunk Scheduling Reports & Alerts and Using Fields.
Hands-on experience in IBM Qradar tool.
Course completed in Python and SQL.
Trained on AutoCAD from Indo-German Institute of Advanced Technology in 2017
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