Summary
Overview
Work History
Education
Skills
Certification
Languages
Intrapersonal Skills
Timeline
Generic

Phanindra Marpaka

Bengaluru

Summary

Salesforce Certified Administrator with 6+ years of experience in Implementation, Integration, Configuration, and Managing Salesforce Organizations. Also, a Dell Boomi Developer with 2+ years of success creating complex integration systems in the Boomi environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesforce Platform Administrator

Okta
2024.08 - Current
  • Owned end-to-end Salesforce release cycles across multiple sandbox environments, ensuring controlled deployments and minimal production defects.
  • Defined and managed sandbox strategy, refresh planning, and environment governance to support parallel development streams.
  • Drove cross-functional release coordination across Dev, QA, and Business teams, ensuring deployment readiness and change control compliance.
  • Contributed to CI/CD-driven deployment improvements, increasing release efficiency and traceability.

Salesforce Administrator & Dell Boomi Developer

Plansource
2022.03 - 2024.07
  • Administered Salesforce configurations (Flows, validation rules, security model, custom objects) to support business operations.
  • Managed user access, data governance, and system enhancements to maintain platform stability.
  • Developed expertise in Dell Boomi from the ground up, evolving into an integration specialist and successfully delivering multiple enterprise-grade integrations.
  • Led the ACA Fulfilment integration project, partnering with business analysts and Salesforce teams to automate and streamline client onboarding workflows.
  • Enhanced Salesforce–NetSuite integrations by reducing synchronization failures and improving data accuracy across billing and account management systems.
  • Increased integration efficiency by 20% through workflow optimization, improved flow controls, and process enhancements
  • Partnered with stakeholders to translate business requirements into scalable Salesforce solutions.

Salesforce Administrator

Voyager Web Solutions
2019.10 - 2021.10
  • Assist in configuring and maintaining Salesforce (custom objects, fields, page layouts, validation rules).
  • Manage user accounts, profiles, permission sets, and role hierarchy.
  • Support data management activities including imports, exports, and data cleanup.
  • Help create and maintain reports and dashboards for business users.
  • Provide first-level support by troubleshooting user issues and resolving tickets.
  • Assist in building basic automation using Flows and Process Builder.
  • Support testing activities (UAT) and document system changes.
  • Maintain documentation for configurations, processes, and system updates.

Education

Bachelor of Technology - Electrical Engineering

Vaageswari Engineering College
2019-05

Diploma in Technical Engineering -

Bomma Institute of Technology & Sciences
2016-05

Skills

  • Salesforce Sales Cloud, Service Cloud & Experience Cloud (Community Cloud)
  • Salesforce CPQ (Product Configuration, Price Rules, Advanced Approvals)
  • Salesforce Flow & Declarative Automation
  • Agentforce (AI Agents & Conversational Automation – Currently Building Hands-on Expertise)
  • Release Management & Multi-Environment Governance
  • Sandbox Strategy & Deployment Coordination
  • Business operations Support & SLA-Driven Ticket Management
  • Cross-Functional Collaboration (Sales Ops, Finance,Netsuite)
  • Salesforce Security Model (Profiles, Permission Sets, Role Hierarchy)
  • Data Governance, Integrity & Best Practices Implementation
  • Dell Boomi Integration (Salesforce–ERP/System Connectivity)
  • Process Optimization & Workflow Automation

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Agentforce Specialist
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Business Analyst
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Al Associate
  • Associate Integration Developer - Boomi

Languages

English
Telugu
Hindi

Intrapersonal Skills

  • Self-Confidence
  • Open to Change
  • Ability to Overcome Distractions
  • Time Management
  • Resilience
  • Self-discipline

Timeline

Salesforce Platform Administrator

Okta
2024.08 - Current

Salesforce Administrator & Dell Boomi Developer

Plansource
2022.03 - 2024.07

Salesforce Administrator

Voyager Web Solutions
2019.10 - 2021.10

Bachelor of Technology - Electrical Engineering

Vaageswari Engineering College

Diploma in Technical Engineering -

Bomma Institute of Technology & Sciences
Phanindra Marpaka