Phani Subhash Kancherla

Project 1:

• Mentoring 20 members Team (AMS\• Project\Enhancement)
  Prioritized projects and project tasks depending upon key milestones and deadline dates.
• Collaborated with internal teams to develop customized solutions that addressed unique client needs.
• Evaluated clients' needs and created plan of action to provide
  solutions.
• Developed custom solutions based upon clients' strict requirements.
• Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
• Gave budget suggestions for projects, outlining financial needs, and forecasting.
• Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
• Mentored junior consultants, helping them enhance their skills and
  contribute more effectively to projects.
• Streamlined project management processes, improving efficiency and reducing overall costs.
• Evaluated staff performance and provided coaching to address
  inefficiencies.
• Conducted regular reviews of operations and identified areas for
  improvement.
• Stabilized the process of Incident\Service Requests\Change
  Management
• Lift and shift from On-Premise to Azure Cloud
• Siebel setup16.19 with Integrations.
• ELK Setup to monitor Siebel logs and Windows Server Metrics for all environments.
• V-NET\Sub-Net's\VM's\Firewall Enabling\Communication through
  specific ports\Configuring LB URL's using Application Gateways in Azure Platform.
• Jenkins Pipelines to do end-end migration (Export\Full Compilations of Multi Languages\Import\DDLSynch\SRF Copy\BS generation and copy\OpenUI files using MSDeploy into WebServers\Non-Repo Objects from DEV to all higher environments.
• Tolerant Setup for Customer and Customer Search.
• Implemented OOTB Rest and Custom Rest setup.
• Integrating MW Interfaces with Siebel.
• SSO setup using Apache.
• Upgrade Siebel from IP 16.19 to Siebel 23.6 in all Non-Prod and Prod Environments
• Optimized the planned Maintenance downtime window to 2 hours for Java Upgrade\Database Patching\Middleware update\Windows Patching
• Email setup with OAuth2 for Inbound communication
• Planning patches to latest available versions in Siebel
• Planned for zero downtime window during Windows servers Patching
• Implemented cost optimizing by shutting down environments during non-business hours

• Managed 23 members of team which contains different steams like
  WebLogic, Siebel\OBIEE\Informatica, Web Methods Team and IIS.NET
• Took Additional Responsibility as Training Program Manager for
  Networking Technology. Identifying Gaps after transition by organizingTable Top exercises and designing effective training methods.
• Involved in OMC setup from scratch which includes new\lateral hires into different technologies in Madurai and Colombo.
• Played major role in establishing Talent acquisition committee for
  Madurai Location. Get requirements of various projects and fulfilling requirements by identifying talent internally.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Implemented and developed operational standards, policies and
  procedures.
• Provided strong leadership to enhance team productivity and morale.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Consistently exceeded annual performance targets set by senior
  leadership.
• Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Mentored junior staff members for skill development and career
  progression within organization.
• Always made sure that whole team is actively working on all kind of activities and ensured 100% transparency in knowledge transfer on regular process
• Always ensured team to document new issues and circulated to team.
• Ensured 1-1 meetings bi-weekly with all team members.
• Ensured there is proper handover calls between shifts and made myself involved in all 3 shifts handover calls.
• Ensured 100% co-ordination between team members will lead to 0% escalation.
• Implemented Lean concept effectively
• Involved in other technologies to do deep analysis on the daily activities which can be automated. Gave few inputs to respective managers and they are working with the team to fulfill the automation part.
• Always encouraged team to get prepared with cross skilled
  technologies and also implemented.
• Directed team and implemented automation the monitoring and other manual work which resulted close to 100 tickets reduction per month.
• Ensure that all technologies stayed 100% compliant with respect to
  security vulnerabilities by driving team on quarterly security patches released by oracle.

• Actively played major role in end - end setup of 8 applications as Technical Lead.
• Worked on 5 applications setup in parallel.
• Installation and configuration of the Siebel, WebLogic, OBIEE, Informatica and DAC.
• Quarterly Patches in Siebel, WebLogic and OBIEE.
• Upgrades from one version to another version in Siebel, WebLogic and OBIEE.
• Performing High Availability (cluster concept) of OBIEE application.
• Installations and configurations of GPlus, IDQ, Trillium and CTI
• Installation and integration of BIP with Siebel.
• LDAP setup for Siebel\OBIEE.
• Oracle client installations.
• Providing support to the onsite team for resolving various integration issues.
• Requirement Analysis.
• Understanding the requirements in right direction by applying the knowledge gained during previous releases.
• Development of various technical standards and ensuring the implementation of the same.
• Monitoring the implemented & in-progress projects to ensure adherence to the guidelines defined by the client & HCL Technologies.
• Knowledge of Reporting problems and Configuration process.
• Making code changes for high severity problems at offshore.
• Onsite interaction through conference calls, mails and Net Meeting.
• OLTP and OLAP migrations.

• Responsible for promotion, sales and sourcing of NRI Services and Insurance.
• Maintenance and periodical submission of daily reports.
• Regular feedback on the files logged in by the teams.
• Cross selling of Credit cards.

• Responsible for promotion, sales and sourcing of personal loans
• Maintenance and periodical submission of daily sales reports.
• Regular feedback on the files logged in by the teams.
• To maintain less turnaround time for disbursal of file by tracking it.
• Assisting Branch Closure team to close the cases.

• Handled 4 Teams and 1 Telesales Team.
• Reviewing Team Managers and Team Leaders on the regular basis.
• Responsible for promotion, sales and sourcing of personal loans
• Maintenance and periodical submission of daily sales reports.
• Regular feedback on the files logged in by the teams.
• To maintain less turn around time for disbursal of file by tracking it.
• Assisting Branch Closure team to close the cases.

• Handled 2 Branches.
• Products: Home loans, Insurance and LAP].
• Collecting database from the branches.
• Meeting different type of Builders.
• Completion of the documentation norms and finalizing the deal.
• Forwarding the proposal to HO for disbursement.
• Taking the entire responsibility up to final disbursement.
• Achieving product wise Targets.

• Handled 7 Distributors & 15 Sales men in Nizamabad & Karimnagar District.
• Giving daily targets to the distributors and achieving them.
• Planning and training the agents with route maps and assigning.
• Expansion of the territory.
• Daily reports are compiled and submitted to the Company basing on their strategy and requirement.