Phool Muhammad

11+ years of experience in Windows System and Server Administration, End user computing, Technical Support and Troubleshooting and involved in positive timebased results with commitment to quick turnaround solutions to avoid stand down time.

• Father's Name: Shri Jalaluddin
• Date of Birth: 15 July 1986
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• Provided L3 support for mobile device issues and policy enforcement.
• Demonstrated expertise in Mobile Application Management (MAM) and Mobile Device Management (MDM), with hands-on experience in configuring, deploying, and managing policies through Microsoft Intune.
• Deploy the Microsoft Intune tenant and configure it according to the customer's requirements.
• Ability to configure policy for BYOD and Corporate Owned devices (Apple DEP/ABM).
• Expertise in managing and configuring Windows device enrollment processes to support secure and scalable deployments.
• Proven capability in deploying and publishing the Company Portal app for both mobile platforms and Windows devices using Microsoft Intune.
• Proficient in configuring Application Protection Policies to safeguard organizational data.
• Proficient in configure Azure AD / Hybrid AD Joined devices with MFA and Conditional access enabled.
• Demonstrated hands-on expertise in deploying and configuring devices using Windows Autopilot.
• Possess in-depth knowledge and practical experience in configuring and managing Windows Hello for Business to enhance authentication security.
• In-depth knowledge and practical experience in configuring, managing, and optimizing Microsoft Defender ATP to enhance enterprise threat protection.
• Proficient in implementing configuration profiles and compliance policies using Microsoft Intune.
• Hand-on experience in EMS (Endpoint Management Solution) for access and data protection management.
• Provided expert-level management of Windows update deployments through Intune.
• Designed and executed optimized strategies for managing Windows updates through Microsoft Intune.
• Monitored and analyzed Windows update deployment metrics in Intune, addressing any anomalies or issues to ensure smooth and compliant update processes across all devices.
• Implemented and managed mobile device policies, including restrictions, enrollment workflows, profile setups, and compliance configurations to ensure secure and efficient device administration.
• Develop automated solutions Subscriptions and licenses Apple APN cert Management.
• Coordination with Mobile device vendor in case of any device related issue.
• Proficient in OAuth, OpenID, and SAML protocols; hands-on experience with Azure AD B2C & B2B connectivity.
• Maintained Active Directory forest and domain structure.
• Administered user accounts and group policies in Active Directory to uphold organizational standards.
• Conducted regular audits of user access, applying adjustments to ensure continued compliance and security.
• Performed modern device management for Windows 10/11 using Windows Autopilot.
• Provided technical support and troubleshooting expertise for Azure Entra ID identity services.

• Hindi
• English

playing cricket

I, hereby declare that the above mention information is true to my knowledge and best of my belief.